Slovak Speaking Customer Service for High-End Coffee Machines - Remote in Greece

Description

Patrique Mercier Recruitment is a premier agency dedicated to connecting candidates with exciting job opportunities across Greece. We are currently looking for a Slovak Speaking Customer Service representative for High-End Coffee Machines to work remotely from Greece. This position offers a fantastic opportunity for individuals who are passionate about coffee and delivering excellent customer service. In this role, you will engage with Slovak-speaking customers, providing them with support and guidance regarding high-end coffee machines. Your ability to communicate effectively and resolve inquiries will be essential in ensuring customer satisfaction. If you are enthusiastic about helping customers and enjoy the flexibility of remote work, we would love to hear from you!


Responsibilities

  • Deliver exceptional customer service via phone, email, and chat support.
  • Assist customers with inquiries related to high-end coffee machines, including features and benefits.
  • Efficiently resolve customer complaints while maintaining professionalism.
  • Guide customers through the setup and maintenance of their coffee machines.
  • Provide accurate information about products, services, and promotions.
  • Document all customer interactions thoroughly in the CRM system.
  • Collaborate with team members to enhance service delivery and overall customer experience.

Requirements

  • Fluency in Slovak (both spoken and written) is essential.
  • Strong verbal and written communication skills.
  • Prior experience in customer service, particularly with high-end consumer products, is preferred.
  • Excellent problem-solving skills and a customer-centric approach.
  • Ability to work independently in a remote setting.
  • Interest in coffee and knowledge of high-end coffee machines is a plus.
  • Proficient in using digital tools and customer relationship management software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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