Norwegian Speaking Customer Service for Coffee Machines - Remote in Greece

Description

Patrique Mercier Recruitment is a leading agency dedicated to connecting candidates with rewarding job opportunities throughout Greece. We are currently seeking a Norwegian Speaking Customer Service representative for Coffee Machines for a remote position based in Greece. This role is ideal for individuals who are passionate about providing exceptional customer service and have a love for coffee products. You will play a crucial role in assisting customers, answering inquiries, and providing solutions related to our premium coffee machines. Your proficiency in Norwegian will enable you to deliver a personalized experience while helping customers maximize their enjoyment of our products. If you thrive in a remote working environment and enjoy helping others, we encourage you to apply!


Responsibilities

  • Deliver top-tier customer service through phone, email, and chat communications.
  • Assist customers with inquiries regarding coffee machines and their functionalities.
  • Troubleshoot issues and resolve customer complaints professionally and promptly.
  • Guide customers through product setup, usage, and maintenance.
  • Provide accurate information on products, promotions, and services.
  • Document customer interactions thoroughly in our customer management system.
  • Collaborate with team members to enhance service quality and customer satisfaction.

Requirements

  • Fluency in Norwegian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Experience in customer service or a related field is preferred.
  • Excellent problem-solving skills with a strong focus on customer satisfaction.
  • Ability to work independently and as part of a remote team.
  • A genuine passion for coffee and knowledge of coffee machines is advantageous.
  • Proficiency in using digital tools and customer management software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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