Norwegian Speaking Customer Support for Transportation Service- Remote in Greece
Description
Patrique Mercier Recruitment is excited to present a remote opportunity for a Norwegian Speaking Customer Support representative for a renowned Transportation Services company. This role allows you to work from anywhere in Greece, providing flexible hours while assisting customers with their travel-related inquiries. If you are fluent in Norwegian and have a passion for customer service in the transportation sector, we want to hear from you!
Responsibilities
- Provide high-quality customer support via phone, email, and chat from your home office.
- Assist customers with inquiries regarding transportation services, including bookings, schedules, and cancellations.
- Efficiently resolve customer complaints and issues to ensure a pleasant experience.
- Educate customers about available services and guide them in making informed decisions.
- Maintain accurate records of customer interactions for tracking and improvement purposes.
- Collaborate with your team to continuously enhance service delivery and customer satisfaction.
Requirements
- Fluency in Norwegian (both spoken and written) is required.
- Excellent communication and interpersonal skills.
- Prior experience in customer service or support roles is preferred.
- Strong problem-solving skills with a focus on customer satisfaction.
- Ability to work independently and manage time effectively in a remote environment.
- Interest in the transportation industry is advantageous.
- Familiarity with customer service software and tools is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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