Norwegian Speaking Customer Service Banking with relocation- Remote in Greece
Description
Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Norwegian Speaking Customer Service representative in the Banking sector. This remote position allows you to work from anywhere in Greece, providing you with flexibility while ensuring outstanding service to our Norwegian-speaking customers. In this role, you will assist customers with their banking inquiries, resolve issues, and deliver high-quality support. If you are passionate about customer service and fluent in Norwegian, we invite you to join our team and make a difference!
Responsibilities
- Provide exceptional customer service through phone, email, and chat communications.
- Assist customers with inquiries related to banking services and account management.
- Effectively address and resolve customer complaints ensuring satisfaction.
- Educate customers about available banking products and service options.
- Document all customer interactions in the CRM system accurately.
- Collaborate with team members to enhance service delivery and customer experiences.
- Stay knowledgeable about banking regulations and product offerings to assist customers efficiently.
Requirements
- Fluency in Norwegian (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Prior experience in customer service, preferably in the banking industry, is advantageous.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Self-motivated and able to work independently in a remote environment.
- Knowledge of banking products and services is a plus.
- Access to a reliable internet connection and a suitable workspace while working remotely.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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