Polish Speaking Technical Support Roles with full relocation - Remote in Greece

Description

Patrique Mercier Recruitment Nordic is thrilled to present an exciting opportunity for Polish Speaking Technical Support specialists to join our dedicated team in a remote capacity based in Greece. This position includes full relocation assistance, allowing you to work from the picturesque surroundings of Greece while being part of a dynamic and collaborative work environment. As a Technical Support Specialist, you will assist Polish-speaking clients with their technical inquiries, troubleshoot various issues, and provide exceptional customer service related to IT products and services. If you have a solid technical foundation and a passion for helping others, we encourage you to apply!


Responsibilities

  • Deliver high-quality technical support to Polish-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve diverse technical issues related to software, hardware, and networking.
  • Guide customers through the problem-solving process with clear and effective communication.
  • Accurately document customer interactions and the resolutions to technical issues.
  • Collaborate with team members to enhance service quality and optimize customer experiences.
  • Provide feedback on recurring technical problems to assist in improving support processes.

Requirements

  • Fluency in Polish (spoken and written) is essential.
  • Previous experience in technical support or a related IT field is highly desirable.
  • Strong analytical and problem-solving abilities with clear communication of technical concepts.
  • Excellent communication skills and a focus on customer satisfaction.
  • Technical knowledge of computer systems, software applications, and networking fundamentals.
  • Comfortable working remotely with a reliable internet connection.
  • Willingness to relocate to Greece, with full relocation assistance provided.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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