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Polish Speaking Customer Support for Luxury Jewellery - Remote in Greece

Description

Patrique Mercier Recruitment is thrilled to offer a remote opportunity for a Polish Speaking Customer Support representative for a renowned Luxury Jewellery brand. This position allows you to work from the comfort of your home in Greece while delivering exceptional service to an upscale clientele. As a key member of the customer support team, you'll assist customers with their inquiries regarding luxury jewellery products, ensuring they receive a personalized and remarkable shopping experience. If you are fluent in Polish and passionate about luxury items, we would love to hear from you!


Responsibilities

  • Provide outstanding customer support via phone, email, and live chat.
  • Assist customers with questions regarding luxury jewellery, including product information, orders, and returns.
  • Handle customer complaints with patience and professionalism to ensure satisfaction.
  • Offer personalized recommendations based on customer preferences and needs.
  • Document customer interactions accurately for quality assurance and service improvement.
  • Collaborate with team members to maintain high service standards and enhance customer experience.

Requirements

  • Fluency in Polish (both spoken and written) is required.
  • Excellent communication and interpersonal skills.
  • Previous experience in luxury customer service or retail is highly desirable.
  • Strong problem-solving skills with a dedication to customer satisfaction.
  • Ability to work independently and manage your time effectively in a remote environment.
  • Genuine interest in luxury jewellery and fashion is a significant advantage.
  • Familiarity with customer relationship management systems is preferred.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Apply for this job

Patrique Mercier Recruitment Nordic

Category

Customer Support

Employment type

Full-Time

Region

Europe

Location

Greece Volos, Thessalia, Greece Athens, Attica, Greece

Salary range

Prefer not to share

Posted

2 days ago

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