Norwegian Speaking Customer Service Financial Sector - Remote in Greece
Description
Patrique Mercier Recruitment is a leading agency focused on connecting talented individuals with exciting job opportunities throughout Greece. We are currently seeking a Norwegian Speaking Customer Service representative for a remote position within the Financial Sector. This role is ideal for candidates who are passionate about providing exceptional support to customers while having a keen understanding of financial services. As part of our dedicated remote team, you will assist Norwegian-speaking customers with their inquiries regarding financial products and services. Your role will include addressing questions, resolving issues, and ensuring that each customer receives the highest standard of service. If you are excited about the opportunity to utilize your Norwegian language skills in a professional environment and want to be part of a dynamic team, we encourage you to apply!
Responsibilities
- Provide outstanding customer service through phone, email, and chat communications.
- Assist customers with inquiries related to financial products and account management.
- Effectively resolve customer complaints and issues in a timely manner.
- Educate customers on financial services and how to utilize them effectively.
- Document customer interactions and maintain accurate records.
- Collaborate with team members to continuously enhance service quality.
- Stay informed on financial regulations and product knowledge to better assist customers.
Requirements
- Fluent in Norwegian (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Experience in a customer service role, preferably within the financial sector, is an advantage.
- Excellent problem-solving abilities and a focus on customer satisfaction.
- Ability to work independently in a remote setting.
- Basic knowledge of financial products and services is desirable.
- A reliable internet connection and a suitable home office setup are required.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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