German Speaking Customer Service Agent in Greece - Free Relocation - Home Office

Description

Patrique Mercier Recruitment is excited to connect skilled professionals with exciting career opportunities that leverage their language abilities. We are currently looking for a German Speaking Customer Service Agent to join our team in Greece, offering free relocation and the flexibility of a home office setup. This role allows you to provide outstanding customer service in your native language while enjoying the beautiful surroundings of Greece without being tied to a traditional office environment. If you are dedicated to customer satisfaction and seeking a new adventure, we invite you to apply!


Responsibilities

  • Offer exceptional customer support to German-speaking clients through multiple communication platforms such as phone, email, and chat.
  • Resolve customer inquiries, complaints, and issues efficiently and professionally.
  • Assist customers with product-related inquiries and after-sales service.
  • Maintain accurate records of customer interactions and ensure follow-up where necessary.
  • Work closely with team members to meet performance targets and improve overall customer experience.
  • Provide management with insights and feedback based on customer interactions to help enhance service quality.
  • Support the development of efficient customer service processes and best practices.

Requirements

  • Fluent in German (native level) and proficient in English.
  • Prior experience in customer service or similar roles is preferred.
  • Excellent verbal and written communication skills.
  • Ability to perform effectively in a fast-paced, remote work environment.
  • Strong problem-solving skills with an emphasis on customer satisfaction.
  • Familiarity with customer service software and tools (e.g., CRM systems) is a plus.
  • Willingness to relocate to Greece while working from home and adapting to a new culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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