Dutch Speaking Technical Support Roles with full relocation - Remote in Greece

Description

Patrique Mercier Recruitment Nordic is thrilled to present an exciting opportunity for Dutch Speaking Technical Support specialists to join our enthusiastic team in a remote setting based in Greece. This role includes full relocation support, giving you the chance to work from the beautiful landscapes of Greece while being a vital part of a collaborative work environment. As a Technical Support Specialist, you will assist Dutch-speaking clients with their technical inquiries, troubleshoot issues, and provide excellent customer service pertaining to various IT products and services. If you have a strong technical foundation and a passion for assisting others, we encourage you to apply!


Responsibilities

  • Deliver exceptional technical support to Dutch-speaking customers through phone, email, and chat.
  • Troubleshoot and resolve various technical issues related to software, hardware, and networking.
  • Guide customers through troubleshooting steps with clear and effective communication.
  • Document customer interactions and accurately record the resolutions of technical challenges.
  • Collaborate with team members to improve service delivery and enhance customer satisfaction.
  • Provide feedback on common technical issues to help refine support processes.

Requirements

  • Fluency in Dutch (spoken and written) is required.
  • Prior experience in technical support or a related IT role is highly preferred.
  • Strong analytical skills with the ability to communicate technical concepts clearly.
  • Excellent communication skills with a strong focus on customer service.
  • Technical knowledge of computer systems, software applications, and networking fundamentals.
  • Comfortable working in a remote setting with a reliable internet connection.
  • Willingness to relocate to Greece, with full relocation assistance provided.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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