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Dutch Speaking Technical Support for Customers - Remote in Greece

Description

Patrique Mercier Recruitment Nordic is seeking a Dutch Speaking Technical Support Specialist for Customers, offering an exciting remote work opportunity from Greece. In this role, you will provide exceptional technical assistance to Dutch-speaking clients, guiding them through various technology-related issues with their consumer products. Your expertise will be essential in ensuring customer satisfaction and maintaining a high level of service. If you enjoy solving problems and have a passion for technology, we encourage you to apply!


Responsibilities

  • Deliver outstanding technical support to Dutch-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve a variety of consumer technology issues efficiently and effectively.
  • Provide clear and detailed instructions to guide customers through the resolution process.
  • Document customer interactions and solutions in the support system accurately.
  • Collaborate with team members to enhance service delivery and share best practices.
  • Identify common customer issues and escalate them when necessary to improve support quality.

Requirements

  • Fluency in Dutch (both spoken and written) is essential, along with good English proficiency.
  • Experience in technical support or a related IT role is highly desirable.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills with a strong focus on customer service.
  • Able to work independently in a remote environment while maintaining motivation.
  • Familiarity with customer support software or CRM tools is a plus.
  • Self-motivated, organized, and able to manage time effectively.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Apply for this job

Patrique Mercier Recruitment Nordic

Category

Customer Support

Employment type

Full-Time

Region

Europe

Location

Greece Athens, Attica, Greece Thessaloniki, Central Macedonia, Greece

Salary range

Prefer not to share

Posted

2 days ago

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