Dutch Speaking Customer Service for Electronics Companies - Remote in Greece

Description

Patrique Mercier Recruitment is a premier recruitment agency that specializes in connecting candidates with exciting job opportunities in Greece, focusing on various dynamic sectors. We are currently seeking a Dutch Speaking Customer Service representative for Electronics Companies to join our team in a remote capacity within Greece. This role is perfect for individuals who are passionate about technology and committed to delivering excellent customer service. You will assist Dutch-speaking customers with their inquiries related to a range of electronic products, providing troubleshooting support, and ensuring a seamless experience with their purchases. If you are proficient in Dutch and eager to help customers with their technical needs while working from home, we encourage you to apply!


Responsibilities

  • Provide exceptional customer service through phone, email, and chat communication.
  • Assist customers with inquiries related to electronic products and services.
  • Resolve customer complaints efficiently and maintain professionalism.
  • Guide customers through the usage, setup, and troubleshooting of electronic devices.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with team members to enhance overall service quality and customer satisfaction.

Requirements

  • Fluency in Dutch (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or a related field is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently and as part of a remote team.
  • Interest in electronics and familiarity with technology is a significant advantage.
  • Proficiency in using digital tools and customer relationship management software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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