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Dutch Speaking Customer Experience Associate - Remote in Greece

Description

Patrique Mercier Recruitment is a prominent agency committed to connecting talented professionals with exciting job opportunities in Greece. We are currently seeking a Dutch Speaking Customer Experience Associate to join our remote team. In this critical role, you will be responsible for providing exceptional customer support to our Dutch-speaking clients. Your fluency in Dutch will enable you to assist customers with their inquiries, resolve issues, and ensure a seamless customer experience. If you are passionate about delivering high-quality service and enjoy the flexibility of remote work, we would love to hear from you!


Responsibilities

  • Deliver outstanding customer service through multiple channels, including phone, email, and chat.
  • Respond promptly to customer inquiries, ensuring accurate and helpful responses.
  • Effectively address and resolve customer complaints and issues.
  • Assist customers in understanding products and troubleshooting challenges.
  • Maintain detailed documentation of customer interactions for quality assurance.
  • Collaborate with team members to share insights and enhance the overall customer experience.
  • Stay informed about product updates and industry trends to better assist customers.

Requirements

  • Fluency in Dutch (both verbal and written) is essential.
  • Excellent communication and interpersonal skills.
  • Prior experience in customer service or a related field is preferred.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and effectively in a remote setting.
  • Familiarity with high-quality consumer products is advantageous.
  • Proficient in using customer relationship management (CRM) systems and digital communication tools.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Apply for this job

Patrique Mercier Recruitment Nordic

Category

Customer Support

Employment type

Full-Time

Region

Europe

Location

Greece Thessaloniki, Central Macedonia, Greece Rhodes, Southern Aegean, Greece

Salary range

Prefer not to share

Posted

2 days ago

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