Slovak Speaking Interaction Expert for Car Rental Service - Remote in Greece
Description
The House of Mercier is thrilled to announce an exciting opportunity for a Slovak Speaking Interaction Expert for our esteemed Car Rental Service, offering a flexible remote position based in the picturesque setting of Greece. In this essential role, you will be the first point of contact for our Slovak-speaking customers, assisting them with inquiries, reservations, and ensuring a stellar rental experience. If you're driven by a passion for exceptional customer service and enjoy working in a dynamic, remote environment, we would love for you to join our dedicated team!
Responsibilities
- Assist Slovak-speaking customers via phone, email, and chat with car rental inquiries and bookings.
- Provide clear and comprehensive information regarding vehicle options, rental policies, and current promotions.
- Effectively and courteously resolve customer issues and complaints.
- Document customer interactions and feedback to contribute to service improvement efforts.
- Collaborate with team members to ensure a seamless rental process for customers.
- Stay updated on industry trends and car rental best practices to deliver knowledgeable support.
- Promote the brand's commitment to exceptional customer satisfaction and a hassle-free rental experience.
Requirements
- Fluency in Slovak with excellent written and verbal communication skills.
- Proficiency in English; knowledge of additional languages is advantageous.
- Previous experience in customer service, especially within the travel or car rental sectors.
- Strong interpersonal skills with a friendly and professional demeanor.
- Proven ability to solve problems quickly and effectively.
- Comfortable with technology and experienced in using CRM software.
- A genuine passion for delivering outstanding customer service.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More....
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