Slovak Speaking Interaction Expert for Car Rental Service - Remote in Greece

Description

The House of Mercier is thrilled to announce an exciting opportunity for a Slovak Speaking Interaction Expert for our esteemed Car Rental Service, offering a flexible remote position based in the picturesque setting of Greece. In this essential role, you will be the first point of contact for our Slovak-speaking customers, assisting them with inquiries, reservations, and ensuring a stellar rental experience. If you're driven by a passion for exceptional customer service and enjoy working in a dynamic, remote environment, we would love for you to join our dedicated team!


Responsibilities

  • Assist Slovak-speaking customers via phone, email, and chat with car rental inquiries and bookings.
  • Provide clear and comprehensive information regarding vehicle options, rental policies, and current promotions.
  • Effectively and courteously resolve customer issues and complaints.
  • Document customer interactions and feedback to contribute to service improvement efforts.
  • Collaborate with team members to ensure a seamless rental process for customers.
  • Stay updated on industry trends and car rental best practices to deliver knowledgeable support.
  • Promote the brand's commitment to exceptional customer satisfaction and a hassle-free rental experience.

Requirements

  • Fluency in Slovak with excellent written and verbal communication skills.
  • Proficiency in English; knowledge of additional languages is advantageous.
  • Previous experience in customer service, especially within the travel or car rental sectors.
  • Strong interpersonal skills with a friendly and professional demeanor.
  • Proven ability to solve problems quickly and effectively.
  • Comfortable with technology and experienced in using CRM software.
  • A genuine passion for delivering outstanding customer service.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Good monthly Salary
  • 2 Extra Salaries Per Year
  • And More....

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