Slovak Speaking IT Representatives with full relocation - Remote in Greece
Description
Patrique Mercier Recruitment Nordic is thrilled to present an incredible opportunity for Slovak Speaking IT Representatives to work remotely while enjoying the rich culture and scenery of Greece. This role comes with full relocation support, making it easy for you to transition into this rewarding position. As a Slovak Speaking IT Representative, you will provide exceptional technical support to our clients, assisting them with various IT-related inquiries and challenges from the comfort of your home. Your communication skills and problem-solving abilities will be vital in ensuring customer satisfaction and maintaining strong client relationships.
Responsibilities
- Provide high-quality IT support to Slovak-speaking customers through various communication channels, including phone, email, and chat.
- Troubleshoot and resolve technical issues related to software, hardware, and networking.
- Guide customers through product setup, installations, and updates.
- Document customer interactions and maintain accurate records of technical solutions.
- Collaborate with the technical support team to ensure seamless service delivery.
- Gather customer feedback to help improve the overall service experience.
Requirements
- Fluency in Slovak (spoken and written) is essential.
- Experience in IT support or a related technical field is preferred.
- Strong communication and analytical problem-solving skills.
- A customer-focused approach with the ability to handle challenging situations effectively.
- Technical knowledge of IT systems, software, and support practices.
- Willingness to relocate to Greece, with all relocation expenses covered by the company.
- Able to work effectively in a remote setting and as part of a global team.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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