Slovak Speaking Video Streaming Support with full relocation - Remote in Greece
Description
Patrique Mercier Recruitment Nordic is excited to announce a unique opportunity for Slovak Speaking Video Streaming Support professionals to join our team in Greece, with full relocation support provided. This role allows you to enjoy the beautiful landscapes and culture of Greece while ensuring that our Slovak-speaking customers receive top-notch assistance. As a Video Streaming Support Specialist, you will handle inquiries related to video streaming services, troubleshoot technical issues, and deliver an outstanding customer experience. If you are technology-driven and passionate about customer service, this position is an excellent fit for you!
Responsibilities
- Provide exceptional support to Slovak-speaking customers via phone, email, and chat concerning video streaming services.
- Troubleshoot and resolve technical issues related to video playback, account access, and device compatibility.
- Guide customers through service features and assist with setup processes effectively.
- Document customer interactions accurately and maintain records of issues and solutions.
- Collaborate with the technical support team to enhance service quality and customer satisfaction.
- Gather and report customer feedback to drive improvements in services and offerings.
Requirements
- Fluency in Slovak (both spoken and written) is essential.
- Previous experience in customer support or a related role in the tech or streaming industry is preferred.
- Excellent communication and problem-solving skills.
- Ability to troubleshoot technical issues and implement effective solutions.
- Familiarity with video streaming platforms and technologies is an advantage.
- Willingness to relocate to Greece, with full relocation assistance provided.
- Self-motivated and capable of managing multiple tasks in a remote working environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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