Nordic Speaking Client Support Representative - Athens, Greece - Paid Relocation

Description

Patrique Mercier Recruitment is thrilled to announce the opening of a Nordic Speaking Client Support Representative position in the beautiful city of Athens, Greece! This role comes with a paid relocation package, making it an excellent opportunity for those seeking to embark on a new adventure while advancing their career in customer support.

In this role, you will play a crucial part in our team, providing exceptional service to our Nordic-speaking clients. You will manage inquiries, troubleshoot issues, and ensure that clients receive effective solutions across various communication channels, including phone, email, and live chat.

If you are enthusiastic about helping people and want to thrive in a vibrant work environment, we encourage you to apply and take the first step towards your new journey in Athens!


Key Responsibilities

  • Offer exceptional assistance to Nordic-speaking clients via phone, email, and live chat.
  • Resolve inquiries and provide solutions promptly to ensure high levels of customer satisfaction.
  • Document all client interactions accurately within the support system.
  • Work collaboratively with colleagues to enhance overall service delivery.
  • Keep up-to-date with product information and internal processes to better assist clients.
  • Engage with clients proactively to understand their needs and provide personalized support.

Requirements

  • Fluency in a Nordic language (Danish, Swedish, Norwegian, Finnish) and English, both written and spoken.
  • Experience in customer service or support roles is preferred.
  • Strong communication and interpersonal skills.
  • Capable of problem-solving with a proactive mindset.
  • Detail-oriented with excellent organizational skills.
  • Familiarity with customer support tools or CRM systems is a plus.
  • Team player with a collaborative spirit.
  • Willingness to relocate to Athens, Greece (relocation costs covered by the company).
  • A positive attitude and eagerness to learn.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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