Icelandic Speaking Customer Service - Athens, Greece - Paid Relocation
Description
Patrique Mercier Recruitment is proud to offer an exciting opportunity for Icelandic Speaking Customer Service representatives in Athens, Greece, with the added benefit of paid relocation. This is a unique chance to kickstart your career while immersing yourself in the rich history and vibrant culture of Greece. We specialize in pairing multilingual candidates with top companies across varied sectors, and we are currently looking for passionate individuals to support our client, a prominent service provider in the travel industry. As part of the customer service team, you will engage with Icelandic-speaking customers, offering exceptional support and resolution to their queries.
Responsibilities
- Provide high-quality customer service to Icelandic-speaking clients through various communication channels.
- Address inquiries, assist with troubleshooting, and provide information regarding products and services.
- Document all customer interactions accurately to ensure a detailed record of communications.
- Identify customer needs and collaborate with the team to implement effective solutions.
- Remain knowledgeable about company services, updates, and industry trends to enhance customer interaction.
- Contribute positively to the team environment and support continuous improvement efforts.
Requirements
- Fluency in Icelandic and English (both spoken and written).
- Prior experience in a customer service role is preferred.
- Strong communication skills and a dedication to providing excellent customer support.
- Able to handle multiple tasks and thrive in a fast-paced setting.
- Familiarity with customer service software and technology is a plus.
- A proactive approach to problem-solving with an emphasis on customer satisfaction.
- Willingness to relocate to Athens, Greece, with relocation expenses covered.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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