German Speaker - Roadside Assistance Agent in Greece - Free Relocation Package

Description

Patrique Mercier Recruitment is thrilled to offer a unique opportunity for a German Speaker to join our team as a Roadside Assistance Agent in Greece. With our free relocation package, you'll seamlessly transition to an exciting new chapter in a beautiful country!

In this vibrant role, you will provide critical support to German-speaking customers experiencing vehicle-related issues. Your focus on delivering outstanding service will ensure that clients receive the help they need promptly and efficiently.


Key Responsibilities

  • Quickly respond to roadside assistance requests from German-speaking customers via phone and digital channels
  • Assess the situation carefully to provide appropriate assistance
  • Coordinate with service providers to arrange timely help
  • Maintain communication with customers, updating them on progress and estimated arrival times
  • Accurately document interactions and resolutions in our systems
  • Engage in continuous improvement discussions to enhance service delivery

Requirements

  • Fluency in German and English, both spoken and written
  • Experience in customer service or a related field is advantageous
  • Strong communication and interpersonal skills
  • Ability to remain calm and composed in challenging situations
  • Excellent organizational skills with the ability to multitask
  • Detail-oriented and committed to high-quality customer service
  • Proficient in using computer systems and customer support tools

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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