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French Speaking Customer Service Banking with full relocation - Remote in Greece

Description

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a French Speaking Customer Service representative in the Banking sector. This remote position allows you to work from anywhere in Greece, offering flexibility while you provide exceptional service to our French-speaking customers. In this role, you will assist customers with their banking inquiries, resolve issues, and deliver informative support regarding banking services. If you are passionate about customer service and fluent in French, we invite you to join our dynamic team!


Responsibilities

  • Deliver outstanding customer support through various channels, including phone, email, and chat.
  • Assist customers with inquiries related to banking services and account management.
  • Effectively handle and resolve customer complaints to ensure satisfaction.
  • Educate customers on available banking products and services tailored to their needs.
  • Accurately document all customer interactions in the CRM system.
  • Collaborate with team members to enhance overall service delivery and customer experience.
  • Stay updated on banking regulations and product knowledge to assist customers efficiently.

Requirements

  • Fluency in French (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service, especially in the banking sector, is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Self-motivated and able to work effectively in a remote environment.
  • Knowledge of banking products and services is an advantage.
  • Access to a reliable internet connection and a suitable workspace for remote work.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Apply for this job

Patrique Mercier Recruitment Nordic

Category

Customer Support

Employment type

Full-Time

Region

Europe

Location

Greece Athens, Attica, Greece Thessaloniki, Central Macedonia, Greece Rhodes, Southern Aegean, Greece

Salary range

Prefer not to share

Posted

3 hours ago

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