Dutch Speaking Video Streaming Support with full relocation - Remote in Greece
Description
Patrique Mercier Recruitment Nordic is thrilled to announce a fantastic opportunity for Dutch Speaking Video Streaming Support professionals to work remotely from beautiful Greece. This role includes full relocation support, allowing you to enjoy the stunning landscapes and vibrant culture while delivering essential customer assistance. As a Video Streaming Support Specialist, you will help Dutch-speaking users with their inquiries about streaming services, troubleshoot technical issues, and ensure they have a flawless streaming experience. If you are passionate about technology and providing top-notch customer service, this position is the perfect fit for you!
Responsibilities
- Assist Dutch-speaking customers via phone, email, and chat with their inquiries regarding video streaming services.
- Troubleshoot and resolve technical issues related to video playback, account access, and device settings.
- Guide customers through the setup processes and explain various service features effectively.
- Document customer interactions and maintain clear records of issues and resolutions.
- Collaborate with the technical support team to enhance customer satisfaction and service quality.
- Collect and report customer feedback for continuous service improvement.
Requirements
- Fluency in Dutch (both spoken and written) is essential.
- Experience in customer support or a related role in the tech or streaming industry is preferred.
- Excellent communication and problem-solving abilities.
- Proficient in troubleshooting technical issues and delivering effective solutions.
- Familiarity with video streaming platforms and technologies is advantageous.
- Willingness to relocate to Greece, with full relocation assistance provided.
- Ability to work independently in a remote environment while managing multiple tasks effectively.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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