Solution Consultant
Proof is the world's first identity-assured transaction management platform and we are on a mission to digitize trust for all of life’s most critical transactions. Developed by the same market leaders and experts who brought notarization online with Notarize℠, Proof offers trust in a digital world by verifying identities and securing transactions to protect businesses and their customers. Since 2015, we’ve completed many of the world’s first digital commerce transactions, including the first online real estate closing, online mortgage closing, online auto sale, and online will and we're still just getting started!
The Solution Consultant acts as a trusted advisor to clients, bridging the gap between technical solutions and measurable business requirements. The Solution Consultant collaborates with customers and internal teams to deliver engaging stories and custom-built demonstrations to highlight solutions that align with customer needs, helping drive client satisfaction and business growth.
The SC will also work to articulate the value of the Proof solutions, quantify business impact, and support customers in achieving return on investment (ROI). This role involves analyzing business processes, understanding customer challenges, and delivering data-driven insights to demonstrate how solutions align with strategic business goals and drive value.
This position is an individual contributor role reporting to the Vice President, Solution Consulting.
If you are a strategic thinker, a problem-solver, and a team player, with a passion for technology and customer satisfaction, we want to hear from you! Read on to learn more about this exciting opportunity and the qualifications we are seeking in our ideal candidate.
What you’ll do as a Solutions Consultant at Proof:
- Solution Alignment & Storytelling:
- Identify and understand customer business challenges, goals, and technical requirements.
- Ability to translate technical concepts into business value for stakeholders through delivering presentations and demonstrations, technical Q&A, workshops, business process diagrams, and product roadmap discussions for clients to showcase realized value to address the specific needs of each client and drive the success of Proof's products.
- Develop narratives that clearly articulate how to align technical solutions with customer business objectives, challenges and outcomes.
- Establish technical credibility and serve as a subject matter expert as a key resource for clients and internal teams, providing expert knowledge and insights on Proof's products, industry trends, and best practices.
- Business Value Assessment:
- Develop business value assessments and ROI analyses tailored to client needs.
- Conduct discovery sessions and workshops to identify challenges, business priorities to then develop benchmarks and KPIs to measure the success and impact of solutions.
- Articulate selected recommendations and the business value they deliver to diverse audiences
- Pre-Sales Support:
- Work closely with the sales team to identify opportunities and provide technical expertise during sales cycles.
- Develop and manage proof of concepts (POCs), and work with Professional services to build statements of work (SOWs).Manage and respond to complex RFx/ProposalsDevelop detailed documentation, including solution design, technical architecture and assist with ROI development.
- Technical Expertise:
- This role requires a deep understanding of technology and the ability to effectively communicate and demonstrate the features and capabilities of Proof’s solutions to clients.
- Address technical queries and resolve pre-sales customer concerns effectively.
- Stay updated on industry trends, emerging technologies, and competitive landscapes.
- Collaboration, Communication & Thought Leadership:
- Communicate customer feedback to internal teams for product improvements.
- Collaborate with cross-functional teams: This role will require working closely with sales, product, and engineering teams to ensure a cohesive and effective approach to meeting client needs and ensure alignment on solution strategies.
- Present and demonstrate Proof solutions at industry events
- Assist in training and enabling the Sales teams on Proof solutions
What we’re looking for:
- 8+ years relevant work experience
- 3+ years experience in a technical Pre-Sales role selling enterprise level software
- BS/BA degree or equivalent in relevant work experience
- Familiarity with system integration methods such as web services, REST APIs, webhooks, etc
- Proficient in delivering software demonstrations in person and virtually
Even better if you have:
- 5+ years experience in a technical Pre-Sales role selling enterprise level software, or relevant experience
- Demonstrable experience working with people at all levels of an organization
Our Proof Pillars
- Pave the Way: When obstacles arise, we break through barriers with passion and perseverance. We lead with creativity and forward-thinking. We aim to set new standards and shape the future in a repeatable, scalable way so the path to success is easier for our team to follow.
- Own It: We embrace the responsibility that comes with supporting life's most important transactions. When a problem arises we relentlessly pursue the solution with a 'Yes before no' attitude. Because every problem and every transaction is treated like it's our own.
- Act with Integrity: We are in the business of building trust and it is at the core of everything we do. We are honest and transparent with our customers, each other and ourselves. If we make a mistake, we own up to it right away and do what it takes to make it right. Our dedication to security and compliance is key to earning trust, fighting fraud and ultimately, our success.
- Play to Win: We believe excellence is about always striving to be better so when we get it wrong, we iterate, we learn and we grow. We know we can only go so far alone, we're better together and collectively, we win!
Here are some of our great benefits:
- Medical, dental, and vision benefits
- Life insurance, long and short-term disability coverage
- 401k Plan with a 4% match, beginning on your hire date
- Unlimited Sick and Vacation time
- 14 paid company holidays
- 2 company Chillax weeks (Summer & Winter)
- 12 weeks of paid parental leave
- 4 week sabbatical after 5 years of continuous full time employment
- Health Reimbursement Arrangements for fertility and gender affirmation
- Lunch on Proof through Grubhub credit
- Monthly work from home stipend
- Professional development credit
- Monthly reimbursement for Wellness
- And more!
$130,000 - $190,000 a year
This is the expected total cash compensation range for this position. The salary offered within this range will be determined based on factors including but not limited to skills, qualifications, experience and location. The total compensation package for this role includes base pay, commissions, the benefits listed above, and equity.
This position will be posted and accepting applications through May 30th, 2025.
Proof is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Similar Jobs
-
Temporary Credential Summer AssociateRocketship Public Schools
-
Technical ConsultantProof
-
A&H Actuarial ConsultantPerr&Knight
