AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The Strategy & Innovation Associate Director plays a key role in developing our patient support strategies across the US Patient Services portfolio for current and future pipeline products. This position is ideal for someone who enjoys identifying potential opportunities to create exceptional patient treatment plan experiences. This person will be responsible for directing the strategy for the above-brand enterprise programs, partnering with leaders within the Patient Services organization, and cross-functional leaders supporting US Patient Services. They will work in a team environment, with direct reports, to ensure a seamless program experience across all patient services partners, both internal and external.  Position works cross-functionally across teams, including Marketing, Market Access, MABI, Care Model Strategy, and Patient Services, along with Legal and OEC.

Responsibilities:

• Strategic design, development, and implementation of future programs for patients with access barriers (co-pay, rebate, free goods/bridge/voucher).
• Collaborate strategically with the US Commercial organization to gain a comprehensive understanding of the care model and enhance its effectiveness and integration.
• Spearheaded developing and implementing robust internal processes for the patient journey, ensuring readiness for a successful launch. Post-launch, take charge of ongoing assessment, refinement, and optimization to enhance efficacy and alignment with strategic objectives.
• Collaborating cross-functionally to ensure program offerings are effective in removing access barriers.
• Partner with legal and compliance teams to ensure programs are compliant.
• Analyze and recommend business rule changes in response to competitive and market dynamics.
• Work with MABI and consultants to ensure detailed and timely analytics, providing insights and performance reporting.
• Partner with the US Patient Services team to ensure operational alignment.

• ​A bachelor’s degree in business, accounting, or similar is required.
• Pharmaceutical industry-related experience is preferred.
• 7-10 years of foundational knowledge of the US access and reimbursement environment and a detailed understanding of how support programs operate.
• Experience working with and managing large tactical programs involving multiple external partners
• Operational experience working on customer service programs.
• Database management and analytical and IT experience are preferred.
• Excellent Excel spreadsheet skills
• Strong planning, organization skills, communication, presentation, and interpersonal skills.

Key Stakeholders: AbbVie Brand Teams, Finance, OEC, Legal, Compliance, Privacy, Marketing, Patient Services, MABI, Market Access

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html