Workday Training Lead

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.

We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.

Why we're hiring:

WPP is a multinational media and advertising group, one of the world's largest advertising companies, operating in 112 countries, with over 3,000 offices worldwide. WPP has embarked on a global transformation programme to standardise HR processes, to deploy finance shared service and implement a common ERP to replace multiple outdated systems and to improve how the businesses under the WPP Group work. This involves working with various agencies under the WPP Group and these initiatives are in full flight in Asia, the Middle East and LATAM.

We are looking for a Workday HCM Trainer with 8-10+ years’ experience in HR processes. You should have robust ERP system experience, from hands-on operational experience or implementation projects. HR experience is required. You will lead and deliver training and change-related deliverables for our deployments.

Reporting into the Training and Change Lead. Deployments are managed remotely with globally dispersed teams and regular travel is not required – certain events may be face-to-face. This is not a fully remote role as face-to-face office time with colleagues and HR teams is necessary to deliver their work.

 

What you'll be doing:

  • Lead and deliver training and change-related work for the new ERP deployments including process walkthroughs, system demonstrations, and hands-on training to educate and train new agencies and users on the new ERP system and to help the businesses understand how the system behaves for business scenarios.
  • Develop your expertise and knowledge on WPP’s project-centric ERP system Workday HCM to be able to conduct trainings to front-office users on topic such as Joiner, Mover, Leaver, Absence and reports.
  • Support the update of training materials based on localisation requirements i.e., adding system customizations for any local, legal or statutory requirements.
  • Engage and build relationships with business stakeholders to manage training to these user groups and to manage issues and/ or change interventions with them.
  • Support administrative tasks related to training. For example, data for status updates, planning for training events, tracking issues, and reporting on non-attendance to training.

What you'll need:

  • 10+ years’ experience in HR processes
  • Hands-on ERP software experience and a desire to focus on training business users
  • Beneficial if you have experience with Workday HCM (however not required)
  • Experience working in a complex and matrixed organization
  • Experience in external or in-house consulting role (i.e., facing clients and highly professional work style)
  • Beneficial if you have experience with the advertising and media sector
  • Experience in the areas of system testing, user training, user change management and communications
  • Strong written communication skills, and Presentation skills.
  • Experience with developing user instructions, training materials and editing, and proofreading
  • Highly computer literate with proficiency in MS Office and business communication tools such a MS Teams.
  • Fantastic organization, time management skills and attention to detail.

 

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

 

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

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WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

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