UX Lead
Join Wordly's fast growing global team!
Wordly is seeking an experienced UX Lead who will partner with the product team and cross-functional stakeholders to create a consumer-grade experience for our users and partners.
The UX Lead will work on enhancing the product features and creating/modifying customer/partner facing portals to ensure seamless and experiential customer journey. This person will work closely with cross-functional teams, to determine the strategy and where to simplify experiences to develop a streamlined user-journey. The role will involve deep market research, understanding customer needs, working with product managers, and development team and translating the requirements into UIs. The person is expected to be a vocal advocate for the customers, and work on multiple initiatives concurrently.
Essential activities include but are not limited to:
• Conduct comprehensive market research to identify market trends, customer pain points, and competitor offerings in the logistics industry.
• Analyze market data, customer feedback, user-journey and industry insights to identify new product opportunities and make data-driven decisions.
• Iterating UX mocks quickly based on user-studies and feedback.
• Work closely with product and engineering teams to translate product requirements into well-defined UIs.
• Champion user-centered design culture. Drive creative processes and collaboration with cross-functional partners to propose new ideas and strategies.
• Continuously gather customer feedback, market insights, and industry trends to refine and enhance logistics products.
Basic qualifications:
• Bachelor's degree.
• 5+ years of experience as a UX Designer, preferably within both startup and complex environments
• Experience with UX designs and complex workflows
• Experience conducting market research and usability studies, and creating journey maps
• Experience working on design tools such as Figma, Omnigraffle etc.
Preferred Qualifications:
• Experience designing customer-facing products.
• Experience in driving UX frameworks and architectures in ambiguous environments
Located in Los Altos, California, Wordly is an exciting tech startup that is looking to grow its engineering and GTM teams! From virtual meetings to large, in-person conference venues, Wordly strives to provide high quality, real-time translation services in 50+ languages to anyone, anywhere.
Wordly caters to numerous customers around the world which include local organizations and businesses; government entities; Fortune 500 companies; and much, much more. While this is a fully remote position, office space in Los Altos, California is available for San Francisco Bay Area residents that wish to utilize it.
To learn more about Wordly visit www.wordly.ai and follow us on our LinkedIn page.
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