POSITION SUMMARY:
Responsible for the auditing and policy non-compliance resolution of expense reports in the Concur T&E System.
ESSENTIAL FUNCTIONS:
- Responsible for daily auditing and problem resolution of all expense reports
- Audit Expense reports for IPG SP&P compliance
- Audit Expense reports for proper receipt backup
- Review client contracts and audit to client specifications
- Policy compliance tracking via a Tracking Database
- Design and process Business Object report queries for GSS, agencies and post audit work
- Level 3 support for the Shared Services Support Center for Concur.
- Identify and resolve employee set up differences between PeopleSoft, Concur, and Vantage
- Manually track and submit foreign expense reports for foreign tax reclaims
- Manually create posting runs and post expense reports for CMG
- Perform daily reconciliations between Concur and financial systems and resolve exceptions
- Prepare and submit daily wire transfers to Disbursements department
- Ensure all CMG expense reports are scanned after processing
- Communication with local offices on problem resolution
- Regular and reliable attendance required
- Ability to work onsite in an office environment with limited remote work alternatives, consistent with applicable law
EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS:
- Graduate
- Minimum of 2 years’ experience in Accounts Payable or Travel & Expense
- Must have at least 2 years of Customer Service experience in a corporate environment
- Proficiency in MS Excel and Access is preferred
- Concur experience is a plus
- Ability to maintain a positive, team-oriented environment while achieving high levels of performance with a strong customer focus
- Ability to interface well with other internal departments and outside customers
- Excellent written and verbal communication skills
SHIFT SCHEDULE
7.30 p.m. to 4 a.m.