Technical Assistant

About Us:

Khantech is an IT startup dedicated to redefining the iGaming experience with cutting-edge technology and creative solutions.

We are a team of Engineers, Designers, and gaming enthusiasts working remotely within Europe and Asia or in-house in our UAE/Dubai premises. 

About the product:

https://www.vatanplatform.com

https://www.vatan.game

We seek a proactive Technical Assistant to manage and maintain company tools. This role involves configuring accounts, adjusting access, and supporting our non-technical team. Join us to drive scalable, secure, and effective IT operations in a dynamic startup environment.

Key Responsibilities:

  • Configure and maintain company tools and software to ensure smooth daily operations.

  • Manage access controls, ensuring the right team members have appropriate levels of access to systems and data.

  • Oversee system administration tasks, including software updates, troubleshooting, and monitoring.

  • Maintain organization security handling user onboarding and offboarding processes.

  • Collaborate with different teams to automate workflows, optimize processes and meet support needs.

Must-Have Skills:

  • Strong experience in system administration for SaaS platforms

  • Proficiency in access and identity management tools

  • Familiarity with configuration and monitoring tools for IT operations

  • Knowledge of security best practices for employee access and data protection

  • Strong troubleshooting and support skills for employee systems

Knowledge of the following software:

  • Familiarity with cloud services (Google Workspace & Cloud, Intercom, Cloudflare, etc.)

  • Knowledge of automation for routine tasks (Make, AirTable)

  • Experience with remote work tools (Jira, Confluence, Slack, etc.)

  • Security-related management tools (1password, Okta, etc.)

  • Experience with VPN access management (Firezone, OpenVPN)

What We Offer:

  • Office in Dubai with the option of remote working

  • The chance to build and automate IT operations in a startup environment

  • A collaborative culture that values your input on IT best practices

  • Opportunities for growth and skills development

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