Sr. Executive Assistant (Sales Department)
Description
From the CEO
CLICK HERE > How To CRUSH Your Application To Assistant Launch
Remote opportunity, candidates must be located in North or South America
Compensation: 25-30k USD| Unlimited PTO | Fully Remote
About Assistant Launch
The Assistant Launch team is on a mission to help founders and busy professionals buy back their time and scale their business and personal lives by leveraging world-class Executive Assistants, Support, and Systems. To our clients - it's like magic. What we do changes lives.
Our CEO, Ryan Brazzell, is a seasoned founder who has scaled and led several companies to remarkable success, growing his first company to eight figures. He has dedicated the last five years to building a world-class team at Assistant Launch to help Founders 'Bend Time' and do more of what they love to do by leveraging EAs. For the past two years, he has led the Boundless AI Mastermind, a mastermind for founders to grow their AI skills, share what they're building, and stay head of the AI Landscape. He regularly speaks on stages about A.I., Systems, and Buying Back Your Time.
About the Role
As a senior EA to the sales department, you'll be the backbone of a sales operation, supporting two dynamic senior sales leaders. This role is designed for someone who is very charismatic, has a strong backbone, can handle their own in various conversations with existing customer accounts (calling to help them place a new order, etc.)
You must also be skilled at organization, communication, and project management, with a passion for helping the sales team save time and making the company as a whole function more effectively.
You'll be the key facilitator ensuring our sales team can focus on closing deals while you manage the critical administrative and client-facing support functions.
Responsibilities & Success Metrics
Order Processing & Client Relations
- Process all orders within 4 business hours of receipt
- Conduct proactive follow-ups on pending orders
- Maintain client communication logs
- Handle basic order negotiations within established parameters
- Initiate and manage client reactivation campaigns
CRM Management & Data Integrity
- Maintain complete and accurate client records in Setshape CRM
- Process all new data entries within 24 hours
- Generate weekly reports for sales leadership
- Ensure 100% compliance with CRM protocols
- Track and report on key sales metrics
Sales Team Support
- Respond to all internal requests within 2 business hours
- Prepare weekly status reports for leadership
- Assist with sales team recruitment initiatives
- Maintain organized documentation of all sales processes
- Support team meetings and communications
- Create and update sales support materials
Project Coordination
- Track and manage ongoing sales projects
- Create weekly progress reports
- Meet all project deadlines with 100% accuracy
- Maintain project documentation and communication
- Coordinate cross-functional project requirements
- Implement and maintain project management systems
Time Zone | PST
- Remote opportunity, candidates must be available during PST business hours
How We Hire: The Process
1: Application, which includes a 1-min video: How To CRUSH Your Application To Assistant Launch Step
2: 15-Minute Initial Chat Step
3: Strengths Tests Step
4: 30-Minute Video Call Step
5: Test Project Step
6: Final Call with the CEO Step
7: Offer
Taking the time to apply means a lot to us! If you apply, you'll hear from us, whether we feel you're a good match for us, or not, as part of our process.
Requirements
Required
- 3+ years of administrative or project coordination experience
- Proven track record of supporting high-performing teams
- Excellence in CRM management and data entry
- Strong organizational and time management skills
- Exceptional written and verbal communication abilities
- Demonstrated ability to work independently
- Professional presence and ability to represent the company
- Experience in handling client communications
Preferred
- Experience with Setshape CRM
- Background in sales support or customer service
- Project management experience
- Proficiency in productivity and communication tools
- Experience working with female leadership
- Demonstrated success in remote work environments
- Strong problem-solving abilities
- Experience with sales operations
Benefits
Perks & Benefits:
- We offer Unlimited PTO, development training, and a robust, nourishing culture & team that is world-class.
- Quarterly Team Retreats: Both in-person and remote, including trips to our San Diego,CA office.
- Monthly Learning Allowance: $50/month for your personal and professional growth.
- Personal and Professional Development: Paid learning tracks, mentorship, and resources. It’s our responsibility to help our people grow.
