Senior Solutions Systems Architect - SaaS

Who We Are

GovOS is a leading provider of transaction and compliance software for state and local governments to streamline property, licensing, and tax interactions with businesses and citizens. Headquartered in Austin, Texas, GovOS serves more than 800 government agencies across the United States. With the company’s secure suite of cloud-based solutions, governments can maximize revenue, increase compliance, reduce costs, and meet constituent demand for modern, self-service transaction and payment services.

Across the country, local governments are working hard to improve the lives of their citizens, as well as their own employees. We are 100% invested in providing governments with innovative solutions and industry-leading services that will help them deliver impactful change in their communities. Government agencies have been winning awards with us for almost 20 years now. We have the highest customer retention rates in our industry because no one works harder than we do to ensure our customers’ success.

Our Mission Statement

To enable state and local governments to modernize their citizens and business transactions through innovative SaaS solutions and seamless payments.

We are seeking an experienced and dynamic technology leader to lead the design and implementation of the GovOS Platform and Applications. This position reports to the Director of Engineering and will be instrumental in providing technology guidance to the entire engineering organization as it relates to new services and applications in a cloud-first, multi-tenant SaaS software environment. You will provide technical leadership, mentorship and support to the other engineering team members. In this role, you should be an excellent communicator who is able to translate complex business and technical requirements into functional and quality-focused solution designs. We’d also like you to have extensive, hands-on experience in software development and be able to manage complex systems and solutions. 

Duties and Responsibilities:  

• Develops and documents architecture solutions, including designs, guidelines and architecture-specific standards for enterprise-wide cloud implementation for applications 
• Work with leadership to define the long term technical strategic direction of new and existing IT solutions (Technical Roadmap)
• Ensure the Technical Roadmap aligns with current industry standards and best practices while also adhering to the Guiding Technical Principles of the Engineering Department
• Works hand-in-hand with Engineers and Product Managers to provide architectural vision and runway for our applications and platform.  
• Develops (designs and codes) POVs and POCs with our Agile teams that provides for clear solution designs, minimizes risk and empowers rapid development.  
• Understands intentional architecture and emergent design and the proper balance between them  
• Understand and mentor development teams on NFR-ilities
  • Reliability  
  • Scalability  
  • Security  
  • Usability  
  • Maintainability  
• Communicate the architecture and technical implementation details of new solution designs to the software development teams using architectural diagrams, design drawings and other documentation as required to clearly communicate the overall architectural requirements and design/development details.
• Oversee and facilitate the adherence of company-standard Software Development Lifecycle (SDLC) process (e.g. architecture reviews, code reviews, etc.) and provide guidance to team members
• Monitor systems using existing Application/System monitoring tools or recommend and implement new tools as needed to ensure that all systems are functioning properly and meeting defined performance guidelines.
• Analyze and understand the business requirements behind requests for new development or system changes.  
• Works on highly complex enterprise-wide projects that require in-depth knowledge across multiple specialized architecture domains  
• Participates in the establishment on an automated DevOps release management CICD pipeline which delivers tooling for next generation application development efforts (the Dev) and on-going production operations (the Ops)  
• Participate in the troubleshooting and resolution of high-priority customer reported issues as they arise.
• Be available to respond to emergency situations in a timely manner. Be prepared to work from home in these situations if necessary.
• Other duties as assigned.  

Qualifications: 

• 10+ years of Hands on development experience in languages like Java, Ruby, NodeJS, C++, C# 
• 5+ Years of experience with cloud software design patterns (microservices, messaging, serverless, distributed caching, containerization and security)  
• 8+ years of experience using Azure/AWS and related services
• Extensive hands-on experience in PaaS and IaaS environments and how/when to implement them when building SaaS applications and platforms  
• .NET 6+, .NET Framework
• Deep Expertise with SQL Server
• Experience developing and modifying CI/CD pipelines for both on-prem and cloud-based solutions (Chef, Puppet, Azure DevOps, TeamCity, Jenkins, etc)
• Experience in web-based systems architecture, service-based architecture, enterprise application architecture   
• Experience managing expectations when balancing alternatives against business and financial constraints  
• Familiar working and leading in an Agile Development environment.  
• Knowledge of SaaS compliance requirements like SOC2, PCI, GDPR and the Engineering related design and tasks to achieve compliance.  
• Quality-Focused approach to solution design
• Identifying, testing and managing risk
• Organizational and leadership skills
• Strong Problem Solver  

Compensation & Benefits    

• $160,000 - 170,000 annual base + bonus   
• Remote Opportunities (Some state restrictions – see below)  
• Leadership and career development opportunities   
• Competitive insurance (medical, dental, vision, and voluntary life & disability)   
• Mental health benefits   
• 401(k) plan with company match   
• Paid holidays   
• Flexible PTO - no accruals   
• Generous paid parental leave   
• Monthly work from home stipend   

While we are a remote organization we do have restrictions in a few states: Unfortunately, we cannot hire in these select locations: Arizona, Alaska, Arkansas, Delaware, Hawaii, Idaho, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Vermont, West Virginia, Wisconsin   

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors, including but not limited to work experience and performance.

GovOS, Inc. (“GovOS”) provides this California Privacy Notice (“Notice”) to describe its privacy practices with respect to its collection of Personal Information as required under the California Consumer Privacy Act (“CCPA”). GovOS’s CCPA-specific policies can be found at https://govos.com/privacy-policy/ and should be carefully reviewed prior to providing any Personal Information. This Notice applies only to job applicants and candidates for employment who reside in the State of California (“Consumers”) and from whom GovOS collects “Personal Information” (as defined in the CCPA). GovOS provides you with this Notice because under the CCPA, California residents who are job applicants qualify as "Consumers.”