Senior Product Designer

The Role
TimelyCare has an immediate opening for a dynamic Senior Product Designer with solid interaction and UX design experience to work as an integral part of our Product Design Team!

This role is responsible for building high-quality, user-focused solutions for our telehealth platforms. You will create IA, consume and contribute to the design system, design user flows from low-fidelity wireframes through to high fidelity detailed mock-ups and prototypes.

What You'll Do

    • Work with the product and engineering teams on creative brainstorming, ideation, rapid prototyping, and other problem-solving related to web and mobile experiences across all media.
    • Advocate for our users by offering an experienced design perspective throughout the product development process.
    • Participate in the planning of product releases and provide UX support for the delivery of new functionalities.
    • Use insights gained through research to improve our products and deliver innovative new experiences.
    • Regularly collaborate with designers, researchers, engineers, marketers, and product managers.
    • Manage multiple projects and competing priorities.
    • Translate complicated concepts into clear experiences utilizing existing design system components or creating new components as the need arises.
    • Advocate for end-users in a fast-paced product climate, creating experiences that foster a shared understanding of the user-centric intersection between design, product, and engineering.
    • Mentor less experienced designers and collaborate with design peers to deliver high quality experiences.

What You Bring

    • 7+ years of experience as a product or UX designer on complex projects within high-tech, cross-functional teams.
    • Ability to translate user insights into a compelling design narrative.
    • A well-rounded UX professional who seamlessly integrates business needs, innovation, and strategic design. Experience spans information architecture, design research, synthesis, UI design, wireframing, and UX strategy.
    • Expertise in design software (Figma, Miro, Adobe Creative Suite) and a proven track record of implementing experiences on both mobile and web platforms using Agile methodologies.
    • Deep understanding of the software development life cycle with a balanced knowledge of Agile and traditional project management.
    • Excellent communication skills with the ability to effectively interact with stakeholders at all levels, including executive leadership.
    • A creative problem solver with a strong eye for detail and the ability to see the “big picture”—translating complex concepts into intuitive user experiences.
    • Demonstrated leadership in mentoring design teams, fostering a collaborative design culture, and driving strategic initiatives.
    • Experience with AI-enhanced workflows (e.g., leveraging AI for rapid prototyping or data-driven design insights) is a plus.

Benefits + Perks

    • Paid Company Holidays + No work on your birthday!
    • Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
    • Variable bonus eligibility on a quarterly basis
    • Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance 
    • Company-paid group Life Insurance + Company-paid Short Term Disability
    • Concierge benefit support services
    • 401(k) with employer match 
    • Free access to TimelyCare virtual medical and mental health support 
    • Mission-Driven Purpose with a Supportive Team Culture
The salary range for this opportunity is $108,000 – $120,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process.

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