Senior Director, Revenue Operations

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.

As the Sr. Director of Revenue Operations, you will play a pivotal role in shaping and executing the commercial strategy of the company. You will be responsible for optimizing sales processes, improving efficiency across revenue-generating functions, and providing insights that drive business growth. This role requires a blend of strategic thinking, data-driven decision-making, and strong cross-functional leadership.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Commercial Strategy & Execution: Develop and implement strategies to enhance revenue growth, sales effectiveness, and customer success.
• Sales Operations & Forecasting: Optimize sales processes, CRM usage, and pipeline management to drive efficiency and predictability. Own commercial booking forecast and communication to Executive Leadership.
• Quota and Commission Plan Design: Develop and refine commission structures that align with company objectives and sales incentives.  Collaborate with Syndigo Accounting/Commissions to help ensure accurate, efficient, effective commissions processing and field communications
• Data & Performance Analytics: Establish KPIs, analyze sales performance metrics, and provide actionable insights to leadership.
• Cross-Functional Collaboration: Partner with marketing, finance, and product teams to align commercial goals with overall business objectives.
• Team Leadership & Development: Build and mentor a high-performing commercial operations team, fostering a culture of excellence and continuous improvement.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• Bachelor's degree in Business, Finance, Economics, or a related field (MBA preferred).
• 10+ years of experience in commercial operations, sales operations, or revenue management.
• 5+ years of managerial experience
• Strong background in sales processes, CRM systems (e.g., Salesforce), and business intelligence tools.
• Proven ability to drive strategic initiatives and enhance go-to-market execution.
• Excellent analytical, problem-solving, and communication skills.
• Experience working in fast-paced, high-growth environments.

Diversity, Equity & Inclusion

Authenticity fuels our work. In fact, it’s one of our Syndigo Values. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! 

All are welcome here and we invite you to join our team if you are ready to help us continue that growth! 

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