Senior AI Engineer, CRM (Remote)
About us
Founded in 2022, Lightci is a full-service product design and development consulting partner. We help businesses of all sizes build software, digitally transform, leverage data, and create world-class engineering functions.
We are seeking a Senior AI Engineer who combines deep technical expertise in full-stack development with a passion for creating AI-driven solutions that elevate customer relationship management (CRM) systems. In this role, you will lead the design, development, and deployment of AI-powered tools that enhance customer interactions, improve operational efficiency, and drive business intelligence across our CRM platforms.
Deliverables
- Lead the design, development, and implementation of AI-powered solutions for CRM platforms, leveraging your full-stack engineering expertise across both front-end and back-end technologies
- Engage in full stack development for seamless integration of AI-driven features across front-end and back-end systems
- Collaborate with product managers, data scientists, and engineers to integrate AI features that improve service quality and efficiency
- Develop APIs and microservices to enable real-time AI data processing and decision-making
- Ensure AI systems are scalable, reliable, and efficient in handling high data volumes and user requests
- Comply with industry standards and regulations, implementing security best practices to protect user data and privacy
- Drive continuous improvement by leveraging user feedback and data analytics to refine AI models
- Create documentation on AI models, full stack development, and best practices for effective knowledge transfer and collaboration
About You
- Proven experience as a Full Stack Software Engineer, with strong backend experience (this is an 80% backend role)
- Strong understanding of Data Structures
- Experience with LLMs and a solid understanding of CRMs
- Strong proficiency in Typescript and hands-on experience with NestJS and NextJS
- Extensive knowledge of AWS infrastructure and services
- Solid understanding of software development best practices and design patterns
- Excellent problem-solving skills and the ability to work well in a collaborative team environment
- Effective communication skills and the ability to articulate technical concepts to both technical and non-technical stakeholders
Nice To Have
- Familiarity with DevOps practices and tools for CI/CD
- Experience with containerization and orchestration tools such as Docker
- Knowledge of GraphQL and RESTful API design
- Prior experience working in an Agile/Scrum development environment
Perks & Benefits
- 100% fully remote work (anywhere in North America)
- Flexible hours
- Competitive compensation package
- Bonus or commission [depending on your role]
- Excellent benefits package
- Generous RRSP [or] 401k matching program
- Unlimited vacation
- Quarterly/Yearly team ‘offsite’ events
At Lightci, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diverse perspectives drive innovation and enrich our work environment. We welcome applicants of all backgrounds, experiences, and identities to join our team. By embracing a culture of inclusivity, we aim to create a space where every individual feels valued, respected, and empowered to contribute their best. Join us in our journey to create a more equitable future for all.
#LI-Remote
Similar Jobs
-
-
Senior Lead Engineer - R01546320
Brillio
-
-
ServiceNow Developer
Aprio
-
Senior Lead Engineer - R01546320
Brillio
ServiceNow Developer
Aprio
