Sales Operations, Senior Associate

Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.

Job Description:

Our Sales Operations, Senior Associate will play a key role in driving sales efficiency and execution, supporting critical revenue operations across the full sales funnel—from lead generation to contract close. This remote position is ideal for a detail-oriented and proactive professional who excels in both independent and collaborative work. The role involves analysing performance data, optimizing sales processes, enabling cross-functional collaboration, and supporting strategic decision-making that accelerates growth. 

Reporting to the Senior Director of Sales Ops. & Enablement, the Sales Operations, Senior Associate will directly support Elite’s sales team and vital sales processes across the business. The role calls for an individual with initiative who is detail-oriented and self-motivated, with the ability to work independently and as part of a team to prioritize tasks and meet deadlines in a fast-paced tech environment. 

What You’ll Do:

• Partner with sales leadership to manage and execute operational roadmaps and strategic initiatives that support revenue growth 
• Support the day-to-day delivery of Sales Operations functions, including forecast and pipeline management, territory and account planning, and CRM hygiene 
• Analyze business performance and track key metrics (quota attainment, pipeline coverage, win rates, deal velocity, etc.)—and turn those insights into recommendations 
• Build internal reports and dashboards that surface critical insights across the sales funnel 
• Create high-impact materials for internal stakeholders, including executive and board-level reporting 
• Own the accuracy of Salesforce data and reporting tools to ensure clean, actionable insights 
• Contribute and/or own sales enablement efforts, including building playbooks, onboarding materials, and internal process documentation 
• Collaborate cross-functionally with Marketing, Finance, Product, and Customer Success to align on planning, performance, and process improvements 
• Drive projects from strategy to execution, ensuring milestones and timelines are met 
• Identify inefficiencies and work proactively to improve systems, workflows, and processes 
• Support training and change management efforts to ensure adoption of new tools, processes, and GTM motions 
• Perform other ad-hoc reports or duties as assigned to support the overall goals and objectives of the department/company 

What You’ll Need:

• Bachelor’s degree in business, finance, marketing, or a related field 
• 3+ years of experience in sales or revenue operations, consulting, business operations, finance, or a related function 
• Strong analytical skills with the ability to interpret sales data and make data-driven recommendations 
• Advanced proficiency in Excel and PowerPoint; comfort with Microsoft Office overall 
• Experience working with Salesforce 
• Excellent verbal and written communication skills—clear, concise, and confident with stakeholders at all levels 
• Proven project management skills with the ability to manage multiple workstreams and deadlines under pressure 
• Demonstrated success working cross-functionally across Sales, Marketing, Finance, and other departments 
• A love of process, project execution, and continuous learning 
• A strategic mindset paired with the willingness to roll up your sleeves and execute on the details 

Benefits:

• Competitive Compensation Package ($110,000 - $120,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible remote work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, and Oklahoma.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.