Sales Engineer, West Coast

Acryl Data provides clarity to data by enabling delightful search and discovery, data observability, and federated governance across organizations' entire data ecosystem. With its modern data catalog, the company has earned the trust of data professionals from startups and Fortune 500 companies globally. Acryl Data was founded by experts who previously created LinkedIn DataHub and Airbnb Dataportal and is backed by top-tier venture capital firms, including 8VC, LinkedIn.

Job Summary

As a Sales Engineer, you understand the sales process of an early stage SaaS product and the importance of building rapport with potential clients looking to utilize Acryl offerings. You will work closely with our sales and customer success teams to provide technical expertise and support to our customers and prospects. You will be responsible for driving sales growth by demonstrating the value and capabilities of our SaaS offerings. You will need to be comfortable with both technical and business discussions, and able to articulate complex technical concepts to both technical and non-technical stakeholders.

Key Responsibilities

• Partner with the account executives from start to finish to help secure new business
• Develop trusted advisor relationships with customer stakeholders, and executive sponsors
• Engage with prospects to understand their needs and gather requirements
• Help sales to qualify prospects
• Build and present demos and presentations tailored to specific customer needs
• Shape Proof of Concept success criteria 
• Educate prospects on implementation and usage of the product and answer any technical questions including product, value analysis, security, and compliance
• Marshall internal cross-functional resources and orchestrate actions to help close deals
• Stay on top of industry trends and competitive analysis
• Gather customer feedback and work closely with product team to enhance product offering by suggesting solutions to meet client needs
• Ensure a smooth transition from pre-sales to post-sales handoff to our Customer Success team

Requirements

• 5+ years of experience as a Sales Engineer, preferably in a B2B SaaS or open-source software company.
• Strong technical skills, with experience in software development, databases, networking, and cloud computing.
• Experience demonstrating software solutions to enterprise level clients
• Excellent communication skills, with the ability to communicate complex technical concepts to non-technical audiences.
• Strong desire to be an enthusiastic member of a growing sales team.
• Ability to work independently and as part of a team, with a strong sense of ownership and accountability.
• Proven ability to build relationships with customers and prospects and to understand their business needs and pain points.
• Familiarity with open-source software and the open-source community is a plus.

If you're passionate about technology, enjoy working with customers, and want to be part of a fast-growing company changing the industry, we want to hear from you!

How we work

Remote first. We're a fully-distributed company, and our interaction culture is deliberately mixed between meeting culture and written. We're writing heavy because it forces clarity of thought; we have plenty of synchronous time to give space for collaborative ideation.

Benefits

• Competitive salary
• Equity
• Medical, dental, and vision insurance (99% coverage for employee, 65% coverage for dependents)
• Carrot Fertility Program
• Remote friendly
• Work from home and monthly co-working space budget