1. Home
  2. Remote Jobs
  3. Project Engineer L3 20dad0

Project Engineer L3

We are currently seeking a dedicated L3 Project Engineer resource in the MSP space to support our end-to-end project delivery.

The L3 Project Engineer will report to the Project Managers Team. As a client-centred delivery role, you will work closely with the projects team, technical team, and service desk to deliver quality, timely, and sophisticated project outcomes

Responsibilities:

    • Responsible for delivering projects and executing approved statements of work:
    • Collaborate with project managers to understand their project delivery requirements, business needs, and objectives
    • Co-ordinate IT infrastructure projects, ensuring project objectives and deadlines are met
    • Maintain project documentation, track progress, and prepare status reports
    • Co-ordinate meetings, prepare agendas, document meeting minutes, and distribute meeting notes
    • Facilitate communication between internal stakeholders (not external), ensuring project requirements are clearly understood
    • Monitor project timelines, identify potential risks, and assist in developing mitigation strategies
    • Work with engineers and the project manager on day-to-day project activities and tasks to ensure smooth project
    • Skilfully manage projects from start to finish, both independently and as part of a team
    • Provide advanced technical assistance and troubleshooting for technical support escalations
    • Offer expert insights on current and emerging technologies to inform client technology strategies
    • Share specialised product knowledge with the wider team
    • Stay up to date with the latest Microsoft Cloud technologies, trends, and best practices, and share knowledge with team members
    • Compliance to best practices and industry standards

To be successful in this role, you will have:

    • Experience in Cloud platforms is a must: Azure, Microsoft suite
    • Familiarity with cybersecurity best practices
    • Strong SQL knowledge ideal
    • Fully abreast of all the Microsoft applications (certifications would be a plus/need, Azure, MS)
    • Autotask: ticketing system
    • Datto RMM Experience/Background:
    • Minimum of 5+ years of experience in a managed services provider environment or an IT provider working with multiple customers
    • Education in relevant IT course(s) / certifications are a definite advantage
    • Confident and experienced working with Azure, M365, Azure AD and private cloud solutions
    • Proven track record/experience in leading or supporting cloud-based solutions including new, transitional and hybrid integrations
    • Proven knowledge and experience in Windows and Microsoft-based solutions
    • Can demonstrate full understanding about the role and the accountability that goes with the position
    • Motivated with the desire to do the job well; proactive and can take full accountability
    • Deliver the highest standard of customer service, so that each client feels that they are a high priority Soft Skills:
    • Strong verbal and written communication skills
    • High attention to detail
    • Strong Problem-solving skills; ability to think outside the box
    • Inquisitive, Fast Learner, Independent Performer: Quickly grasp new concepts and excel with minimal oversight.
    • Ability to multitask and manage time effectively in a fast-paced environment
    • Someone that strives to get things complete
    • Self-starter and ability to work autonomously and collaboratively as a team
Apply for this job

Dijital Team

Employment type

Full-Time

Location

Colombo

Salary range

Prefer not to share

Posted

1 day ago

Similar Jobs