Product Manager
Solar power is the largest source of new energy in the world. Raptor Maps is a fast-growing, venture-backed, MIT-born climate tech startup that is building software to enable the solar energy industry to scale. We have the leading platform for remotely managed solar operations, and our mission is to make solar asset management and O&M dramatically simpler through better data, automation, and the integration of robotics. We serve tens of thousands of solar sites around the world with a dedicated and passionate team committed to having impact through work and advancing the renewable energy economy.
Our mission is groundbreaking, and we need great people to make it happen. Join us in building the digital backbone of a stronger, more scalable solar industry! ☀️
We're Hiring: Product Manager
We’re looking for a talented, full-time Product Manager to own our initiatives focused on user and subscription activation at Raptor Maps. Areas of responsibility include customer onboarding, user activation, self service ordering, access control management and data integrations. The ideal candidate is a user-focused technologist who excels in leadership and data analysis, and is comfortable working with cross-functional stakeholders including designers, engineers, and customers.
What You Will Do
- Lead product discovery, development and go to market efforts for your areas of focus. This involves continuous discovery, development, go-to-market strategy, and iteration.
- Develop and maintain a clear product strategy and roadmap aligned with the overall company objectives and the specific needs of your area of focus.
- Work closely with product leadership on multi-squad problem spaces, taking ownership of any support needed from your squads.
- Become the expert on your squad's products/features, their functionality, and their importance to the company's and customers' success. Understand how they add, and draw, value by interoperating with other product areas.
- Understand our customers’ onboarding, activation and access control experiences through high-empathy discovery, and identify opportunities for improvement.
- Communicate and collaborate frequently with other Raptor Maps teams across all phases of the development cycle.
- Develop a deep understanding of the solar industry as well as best practices in activation and onboarding, working closely with our designers to craft optimum user experiences.
- Generate and maintain documentation in support of the squad's products.
What You Will Bring
- 3+ years of experience in the software product development process. This experience could be as a product manager, data scientist, designer, or engineer.
- Strong technical acumen and experience working with data integrations, subscription frameworks or role based access control frameworks.
- Understanding of product led growth fundamentals.
- Demonstrated ability to make decisions informed by qualitative and quantitative data.
- Discovery mindset and natural inclination towards de-risking decisions through experimentation, prototyping, feedback and right-sizing.
- Strong written and oral communication skills, coupled with a proven ability to collaborate effectively with diverse teams, including technical, design, and business stakeholders.
- Strong understanding of software-as-a-service(SaaS) product design and business principles.
- Ability to learn and communicate effectively with customers and cross-functional teams.
- 2+ years managing a customer-facing API and / or developer ecosystem.
- Data science or analysis expertise.
- Startup experience highly desirable.
- Understanding of utility-scale or commercial and industrial solar technology or finance.
- High EQ, a collaborative spirit, and strong alignment with Raptor Maps' core values.
- Must be primarily located in the contiguous US and authorized to work in the US.
All Raptor Maps Team Members Have 🚀
✔️ Complete ownership and accountability over their role and success in the team.
✔️ Transparency into the operations of the rest of the company and are expected to be transparent and communicate honestly and effectively.
✔️ A sense of urgency. We are tackling a global problem, working in a fast-paced industry, and building a once in a lifetime company at Raptor Maps.
Benefits 🎉
- Remote-first working model (free to work anywhere in lower 48 states unless otherwise noted for role)
- Competitive compensation including equity package
- Paid travel for in-person off sites and team get togethers (quarterly)
- Medical, dental, vision, life, and short-term disability insurance
- Unlimited paid time off (that we encourage you to use!)
- 401(k) with multiple low-fee options
- Desk budget
- Monthly Lunch & Learns plus plenty of DoorDash credit
- Amazing team members that tend to love memes, pets, solar, and being active
Our Values 🧡
Be Ready to Ride. Raptors are fiercely collaborative and driven by a shared vision: audacious impact. We go the extra mile. We don't shy away from hard work; we embrace it. Be ready for any opportunity that comes your way, and seize it! We do the needful for each other and our customers, no matter what.
Show, Don't Tell. Raptors utilize data as our bedrock and build from first principles. We challenge the status quo by continuing to test, learn, and iterate. Because of this we default to action over agonizing. We love new ideas and encourage every Raptor to showcase their data-backed hypothesis.
Build Something Customers Need. We relentlessly build what matters most — game-changing products that deliver high-impact value to our customers. We’re built for action. We take customer needs (which implies they can’t live without) and translate them into solutions that accelerate their success. When our customers scale, Raptor Maps scales.
Be Resourceful. Raptors actively break down barriers, unlock creative problem solving, and thrive in the fast lane. While we plan for the long-term, Raptor Maps works on the hours and days timescale. Utilizing an “explore every option” mindset to solve problems is part of our DNA and maintains our startup edge in a rapidly changing world. We choose to be efficient and resourceful which enables out of the box thinking.
Be Direct, Be Kind. Raptors value the single source of truth both in our product and our day-to-day work. We default to giving explanations for changes and to sharing knowledge in public forums. Choosing to speak up while being mindful of people with a different background than you, is valued and appreciated. Do what is right for the customers and for each other. Mistakes happen, we are all learning together.
Appreciate the Planet. Raptors embrace our role as pioneers in the solar revolution. Our passion extends beyond modules and megawatts. We are working to protect the world for now and for future generations. We crave sunshine, and prioritize being active adventurers of the planet because we know there is no Planet B.
There’s no such thing as a ‘perfect’ candidate. However you identify, and whatever your background, we encourage you to apply if you’re excited about this role and the future of solar.
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