Platform Support Engineer

Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we’re changing that. As the world’s first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration.

From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers — we empower ambitious teams across industries to unlock the full potential of their data.

Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes.

We're seeking a versatile Cloud Platform Engineer passionate about building and maintaining a highly reliable, scalable, and cloud-native infrastructure. You'll be vital in bridging the gap between development, operations, and SRE, ensuring our applications run smoothly on Kubernetes across multiple cloud platforms. Your deep understanding of Kubernetes, cloud technologies, and automation will be instrumental in empowering our teams to deliver high-quality software quickly and reliably.

What will you do?

• Design, deploy, and operate Kubernetes clusters across AWS, Azure, and GCP. Optimize cluster performance, ensure high availability, and implement robust security practices.

• Build and maintain cloud-native infrastructure components (load balancers, networking, storage, etc.) to support applications running on Kubernetes. Leverage Infrastructure as Code (IaC) with Terraform to automate and manage infrastructure provisioning and configuration.

• Embrace GitOps principles using ArgoCD to automate deployments and configuration changes and ensure consistency between the desired and actual system state.

• Establish comprehensive monitoring, logging, and alerting systems to gain insights into platform health and performance. Troubleshoot incidents swiftly and apply SRE principles to improve reliability and resilience.

• Develop automation scripts and tools (Python, Go, or other languages) to streamline workflows, eliminate manual tasks, and reduce operational overhead.

• Partner closely with development teams to understand their needs, provide guidance on platform best practices, and enable smooth integration and deployment of their applications.

• Implement and maintain stringent security measures for Kubernetes and cloud environments, ensuring compliance with industry standards and data protection regulations.

• Analyze resource usage and implement optimization strategies to maximize performance while controlling cloud costs.

• Participate in an on-call rotation, troubleshooting and resolving production issues promptly.

What makes you a match?

• 3+ years of experience working with Kubernetes in production environments. Deep understanding of cluster operations, networking, storage, and security within Kubernetes.

• Strong knowledge of AWS, Azure, and GCP, including core services, networking concepts, and security best practices.

• Proven experience implementing GitOps workflows with ArgoCD and managing infrastructure using Terraform.

• Fluency in at least one programming language (Python, Go, Java) for automation, scripting, and tool development.

• Familiarity with SRE practices like SLOs (Service Level Objectives), error budgeting, and blameless postmortems.

• Excellent analytical and troubleshooting skills to identify and resolve issues in complex cloud environments.

• Ability to communicate effectively with development, operations, and security teams to drive cross-functional initiatives.

• Ability to work from 8.30 PM to 5.30 AM IST to provide coverage for US time zones.

At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic—our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress.

Joining Atlan means:

• Ownership from Day One: Whether you're an intern or a full-time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.

• Limitless Opportunities: At Atlan, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit.

• A Global Data Community: We’re deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities.

As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we’re creating a category-defining platform for data and AI governance. Backed by top investors, we’ve achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries.

If you’re ready to do your life’s best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together.

We are an equal opportunity employer
At Atlan, we’re committed to helping data teams do their lives’ best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.