Partnership Associate

Application Deadline: 21 April 2025

Department: Operations

Employment Type: Full Time

Location: Montana

Reporting To: Beth Perez

Compensation: $58,400 - $74,700 / year

Description

Key Responsibilities

• Managing Partnerships: Build, maintain, and strengthen relationships with healthcare providers, including mental health professionals, physicians, and community health organizations to ensure a steady flow of patient referrals to our telepsychiatry services.
• Lead Generation & Outreach: Identify and qualify potential leads through online research, networking events, and industry publications. Proactively reach out to prospective partners via email, cold calls, and follow-up communications to build new relationships and expand the referral network.
• Partner Engagement: Execute and manage outreach strategies to keep current partners engaged and ensure that they continue referring patients. This includes regular follow-ups, scheduling virtual or in-person meetings, and providing them with relevant updates about our services.
• Administrative Support for Partnerships: Assist in the preparation of proposals, presentations, and other materials needed for partner meetings and pitches. Maintain accurate records of all business development activities and partner interactions in the CRM system.
• Collaboration with Internal Teams: Work closely with teams such as clinical and operations, to ensure that partnerships are integrated smoothly and that partners are receiving the support they need.
• Reporting & Documentation: Regularly update internal teams and leadership on partnership status, lead generation efforts, and other relevant activities. Track all interactions and outcomes in the CRM system to ensure accurate reporting.
• Event Representation: Attend industry events, conferences, and networking opportunities as needed to represent Frontier Psychiatry and build relationships with potential new partners.
• Other Duties as Assigned: Perform additional tasks as required by the business, including handling special projects or other operational duties that align with the company’s objectives.

Skills, Knowledge and Expertise

• A Bachelor’s degree in Business, Healthcare Administration, Marketing, or a related field is required.
• 3+ years of experience in business development, account management, or partnership management, preferably within the healthcare, telemedicine, or behavioral health industries.
• Experience with CRM tools (e.g., Salesforce, HubSpot) and tracking outreach efforts, managing relationships, and reporting.
• Previous experience in managing partnerships or business relationships within a service-oriented industry.

• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to interact and build rapport with healthcare professionals and other stakeholders.
• Relationship Management: Ability to nurture and maintain long-term relationships with partners to ensure continued collaboration and referral flow.
• Organizational Skills: Strong organizational skills with the ability to prioritize tasks and manage multiple partnerships at once in a fast-paced environment.
• Problem-Solving: Ability to identify challenges in partner relationships and work proactively to resolve them, ensuring partners’ needs are met and issues are addressed promptly.
• Attention to Detail: Ensure all partner interactions, lead generation efforts, and administrative tasks are thoroughly documented and accurately tracked in the CRM system.
• Team Collaboration: Ability to work collaboratively with cross-functional teams (marketing, clinical operations, customer success) to ensure alignment on partnership goals and day-to-day operations.
• Adaptability: Comfortable with change and able to adjust to new tasks, tools, and responsibilities as the company grows and evolves.
• Travel Flexibility: Able and willing to travel for meetings, events, or partner engagements as needed.

Benefits

• 100% Employer-Paid Coverage: Health, dental, vision, and accidental insurance for the employee only.
• 401(k) Plan: 50% company match to help you build your future.
• Paid Time Off: Generous PTO to unwind and recharge.
• Birthday Off: Celebrate your special day with a paid day off.
• Paid Holidays & Sick Time: 9 paid holidays and sick time for a healthy work-life balance.
• Remote Work: Work from the comfort of your home with our flexible remote work policy.
• Stock Options: Be part of our growth with company stock options.
• Employee Reward Program: Receive recognition through our employee reward program.