Norwegian Speaking Support for Social Media- Instant Messaging- Remote in Greece
Description
Patrique Mercier Recruitment is thrilled to announce an opening for Norwegian Speaking Support for Social Media – Instant Messaging, available remotely within Greece. In this role, you will play a vital part in delivering high-quality support to users through instant messaging. Your responsibilities will include addressing customer inquiries, resolving issues, and assisting users in maximizing their social media experiences. If you have a strong command of the Norwegian language, a passion for social media, and enjoy helping others, we would love to have you join our innovative team!
Responsibilities
- Communicate with customers via instant messaging on various social media platforms in Norwegian.
- Promptly troubleshoot and resolve user inquiries while maintaining a friendly and professional demeanor.
- Guide users on how to effectively utilize social media features and functionalities.
- Document interactions and provide insights to enhance service delivery.
- Stay current on social media trends and updates to offer knowledgeable support.
- Collaborate with team members to improve overall customer satisfaction and service quality.
Requirements
- Fluency in Norwegian (both written and spoken) is essential; knowledge of English is an advantage.
- Excellent communication and interpersonal skills.
- Previous experience in customer service or a similar support role is preferred.
- Strong understanding of social media platforms and instant messaging tools.
- Effective problem-solving skills focused on user satisfaction.
- Ability to work independently and efficiently in a remote environment.
- Eagerness to learn and adapt to new technologies and processes.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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