Massive Recruiter - BPO Industry

Location: Remote

Company: Scale Army

Schedule: Full-Time | Monday to Friday | 9 AM – 6 PM EST

At Scale Army, we don't do slow. We move fast, we scale fast, and we hire fast. As we continue to expand, we’re looking for a Massive Recruiter with deep expertise in BPO, call center, and high-volume recruiting environments. This is not your typical recruiter role—we need a shark who thrives under pressure, loves the thrill of filling hundreds of roles, and knows how to assess and close call center agents at scale.

Who We're Looking For:

• You live and breathe call center recruiting.

• You’ve spent the last 3–5 years recruiting agents, sales reps, and front-line customer service staff for call centers across LATAM or globally.

• You’ve owned weekly KPIs like 30–50 agent hires per week, and delivered.

• You’re lightning-fast, organized, and thrive in a high-pressure, target-driven environment.

• You’re obsessed with speed, quality, and candidate experience—all at once.

• You have direct experience communicating with clients to understand hiring needs, provide candidate updates, and ensure alignment on recruitment goals.

Key Responsibilities:

• Source, screen, and assess candidates for BPO and call center roles (sales agents, CSRs, appointment setters, etc.).

• Manage large candidate pipelines and conduct high-volume screening to meet weekly hiring targets.

• Run fast-paced discovery calls, evaluating communication, aptitude, technical requirements, soft skills, and English proficiency for global client standards.

• Communicate regularly with clients to align on role requirements, candidate profiles, and hiring timelines.

• Coordinate and schedule interviews between candidates and account managers with urgency and precision.

• Prepare candidates for interviews, assessments, and job expectations to minimize no-shows and dropouts.

• Track all recruitment activity using our ATS and internal dashboards—data accuracy is key.

• Meet and exceed weekly hiring KPIs.

• Own the candidate experience from first outreach to offer acceptance and onboarding handoff.

Requirements:

• 3–5 years of proven high-volume recruitment experience in BPO/call center/sales agent/CS roles—no exceptions.

• Strong knowledge of the LATAM and African markets.

• Experience working in fast-paced recruitment environments with high pressure and weekly targets.

• Excellent time management and organizational skills—you know how to juggle 100+ candidates and still hit your numbers.

• Strong candidate assessment skills—you know how to spot a top-performing agent within minutes.

• Familiarity with ATS platforms, bulk outreach tools, and high-volume recruitment workflows.

• Native-level or near-native English proficiency.

• Self-motivated, high-energy, and proactive personality.

• Comfortable working fully remote, independently, and under tight deadlines.

• Proven experience communicating with clients in a recruitment setting—understanding requirements, reporting progress, and ensuring service delivery expectations are met.

Bonus Points If You Have:

• Experience hiring for appointment setting, outbound sales, or English-speaking offshore call center roles.

• Familiarity with remote recruitment best practices for LATAM and international call center markets.

• Experience working with Ashby ATS.

Important:

👉 Applications without video introductions will not be considered.

👉 This is a full-time role (9 AM – 6 PM EST).

👉 Be ready for a fast-paced, high-output recruiting environment.

If you’re a hunter, a closer, and someone who thrives on hitting aggressive recruiting goals, this is your role.

Welcome to Scale Army. Let’s build. Let’s scale.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets