About Redcare Pharmacy:
As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health.” If you’re seeking a career that offers purpose and aligns with your values, join us and start your #Redcareer today.

About the role:
As an IT Governance Operations Expert (m/f/d), you’ll play a key role in ensuring our governance framework operates seamlessly. From managing high-quality data and facilitating cross-department collaboration to driving process improvements with tools like Jira and Confluence, your work will directly support operational excellence and strategic decision-making.

About your tasks:

• Process and validate IT data for monthly reports and audits while maintaining high standards of data quality.
• Collaborate with the IT governance team to develop concepts and roll out new governance initiatives.
• Document and enhance existing IT processes using Confluence for transparency and efficiency.
• Prepare impactful presentations and reports for IT management, ensuring key insights are clearly communicated.
• Coordinate regularly with internal IT departments and external partners to maintain alignment and ensure smooth operations.
• Maintain and manage IT governance processes using Jira, Microsoft Excel, and Confluence to streamline workflows.
• Conduct data analysis to identify risks and recommend opportunities for improvement.

About you:

• A completed professional education in the IT field or a comparable qualification.
• Experience in IT project management, governance principles like COBIT/ITIL, and IT process documentation is a great plus.
• Strong analytical skills and proficiency in Jira, Excel, and Confluence.
• Good knowledge of German (B2 level) is essential.

About your benefits:
To provide you with the best possible support for your individual needs—whether it’s living a healthy life, having enough time for your family, or developing your skills—we offer a wide range of different site-specific benefits:

• Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program.
• Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club so that you can take advantage of a huge variety of sport offers.
• Mental health: Get quick and professional help from psychologists of Likeminded if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Work from home: If your job does not require you to be present in the office, we can arrange the place you work from individually—even for up to 20 days a year anywhere in the EU.
• Personal development: Grow! We support and encourage your individual development through various in-house and external training opportunities.