Inside Sales Specialist (Madrid, Spain)
Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.
Key requirements:
- Proven experience in inside sales, preferably in a B2B environment
- Excellent verbal and written communication skills
- Goal-oriented mindset with a passion for achieving targets
- Strong customer service orientation with a passion for building and maintaining long-term customer relationships
- Ability to empathize with customers and provide solutions to their problems/ requests
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication.
- Familiarity with CRM softwares to manage customer interactions, track leads, and generate reports
- Self-motivated, resilient, and adaptable to a fast-paced sales environment
Responsibilities:
- CRM leads management, analysis and follow-up
- Partner Program quarterly results management, analysis and follow-up
- Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
- Ajax events: leads qualification / tracking and participants follow-up
- Development of an incentive program for KA according to sales growth plan
- Make outbound calls to potential customers to promote and sell the company's solutions
- Respond to inbound sales enquiries and follow up on leads generated by other sales channels
- Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
- Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system
- Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
- Provide regular updates to the management on performance and progress
- Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
- Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
- Prepare proposals and other sales-related materials
- Coordinate sales events demonstrations and presentations
- Meet or exceed monthly and quarterly sales targets
We offer:
- Competitive wages - and a transparent motivation system
- A product that sells itself
- Freedom to make decisions and implement ideas
- A zero-bullshit culture
- A strong and well-coordinated team of professionals
- Ambitious tasks and challenges
- Opportunity to work with the most recognized security manufacturer and develop your career
We get to work every day and build a better security world for people. At Ajax Systems, we are all a part of something bigger than ourselves. Join us and be part of Ajax Systems company, where you will feel empowered to succeed!
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