Head of Design

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure + Athelas, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

Commure + Athelas is hiring a Head of Design. In this role, you’ll be setting the standards for what great experiences for patients and healthcare providers can look like. You will lead our design organization, shaping the vision and strategy for how design drives our mission. You will oversee product design, user experience, brand, and creative direction, ensuring our solutions resonate with our users and stand out in the healthcare technology space. You will collaborate closely with product, engineering, marketing, and executive teams to deliver world-class experiences that transform how healthcare is delivered and experienced. You’ll be working on some of the most important products in the space including:

• Ambient AI assistants that simplify a doctor’s day and reduce burnout.

• Redesigned patient experiences that allow patients to truly take care of their own health digitally.

• EHRs and practice management software to radically simplify how easy it is to start and run a healthcare practice.

• Infrastructure to allow Health Systems to build, manage, and deploy their own software and products.

What You'll Do

• Define and articulate a design vision aligned with Commure + Athelas’ mission and business goals.

• Establish and champion a user-centered design culture across the organization.

• Collaborate with cross-functional leaders to integrate design into product strategy and development processes.

• Build, mentor, and lead a high-performing, diverse, and inclusive design team.

• Foster a culture of creativity, collaboration, and continuous improvement.

• Oversee the end-to-end design process, ensuring the delivery of intuitive, innovative, and accessible user experiences.

• Drive consistency and excellence in product design, branding, and marketing materials.

• Ensure design outputs are data-informed, scalable, and aligned with user and business needs.

• Stay ahead of industry trends, tools, and best practices to keep Commure + Athelas at the forefront of design and technology.

• Advocate for design as a strategic differentiator in achieving business outcomes.

• Represent the voice of the user in executive discussions and decision-making.
  

What You Have

• Proven experience (7+ years) in design leadership roles, preferably in healthcare, technology, or SaaS industries.

• A strong portfolio showcasing expertise in product design, UX/UI, and branding.

• Exceptional leadership skills with a track record of building and scaling design teams.

• Deep understanding of user-centered design principles and methodologies.

• Strong communication and storytelling abilities to articulate design strategies and decisions.

• Experience collaborating with product, engineering, and marketing teams in agile environments.

• Passion for solving complex problems in the healthcare space and creating meaningful impact.

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger in late 2023, Commure + Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.