[GACC - Colorado Chapter] Operations Director at German-American Chamber of Commerce, Colorado Chapter

TO APPLY TO THIS POSITION, please send your CV together with a short cover letter outlining your motivation and why you are a good fit for this role to samantha.seems(at)gacc-co.org

Job Overview:

The Operations Director is responsible for the effective and efficient internal management of the German American Chamber of Commerce Colorado (GACC-CO). This role ensures the Chamber’s daily operations, process coordination, and administrative systems function smoothly and align with the organization’s mission and strategic goals. The Operations Director oversees internal processes, manages core resources, manages financial management, and helps foster key relationships with service providers and third parties.

The GACC-CO is a 501(c)(6) membership-based organization dedicated to promoting trade between Colorado and Germany by creating meaningful connections. We are part of the global German Chamber Network (AHKs), encompassing 150 offices in 93 countries.

Key Responsibilities:

1. Operational Management

• Day-to-Day Operations: Oversee and streamline the daily operations of the organization, ensuring all tasks are executed efficiently and in alignment with the chamber’s goals.
• Process Optimization: Continuously assess internal processes and procedures to improve workflow, operational efficiency, and resource utilization.
• Resource Management: Oversee the allocation of resources, including personnel, technology, and office materials, to ensure operational efficiency.
• Reporting: Generate internal reports on operational activities and program outcomes to present to the Board of Directors.

2. Administrative Management

• Support staff management: Recruit, hire, onboard, and support administrative management of GACC-CO staff, providing ongoing training and development in coordination with the Executive Director. Supporting an environment of clear communication and a collaborative work environment. Administer benefits programs such as health insurance, 401k, etc.
• Board Communication: Serve as an administrative point of contact between the Executive Director, Board of Directors and the organization. Coordinate BOD meeting schedules, prepare meeting agendas, and manage the distribution of meeting materials and reports in coordination with the Executive Director.
• Document Management: Oversee the preparation and maintenance of organizational documents, contracts, and correspondence, ensuring all records are organized and easily accessible.
• Compliance & Reporting: Ensure compliance with legal and regulatory requirements (e.g., maintaining 501(c)(6) status) and prepare necessary filings, such as annual reports or tax documents. Manage and maintain proper business insurance coverages. Develop processes and regular training for internal processes, cyber security, compliance, etc. Improve compliance documentation and processes for staff and Board of Directors.
• IT infrastructure: Manage and improve the businesses’ IT infrastructure.

3. Financial Management

• Budget & Expense Management: Work with the Executive Director, Treasurer, and external accountants to prepare the annual budget, track income and expenses, and generate profit & loss statements. Ensure that the organization stays within budget and manage cash flow effectively.
• Accounting Coordination: Coordinate internal bookkeeping activities, ensuring that financial records are accurate and up to date. Serve as the point of contact for external accountants and auditors for financial audits and tax filings.
• Invoice Management: Oversee the generation, tracking, and payment of invoices for services rendered, memberships, and other expenses. Ensure timely payment to vendors and contractors.
• Service provider management: reviewing financial service providers’ performance and making improvements and changes if necessary.
• Grant management: Explore public grant and funding sources for the organization and manage grant applications if suitable sources are found.

4. GACC-CO Membership engagement

• Attend GACC-CO events to engage with members and the organization.
• Support event operations occasionally based on availability of internal resources.

Qualifications:

• Proven experience in an operational or administrative role, preferably in a non-profit or membership-based organization.
• Strong organizational and project management skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Proven experience in financial management and budgeting.
• Excellent communication skills, both written and verbal.
• German skills are a plus.
• Proficiency in office management software (Microsoft Office, Google Suite) and CRM software (e.g., NEON).
• Ability to manage budgets and financial records accurately and responsibly.
• Ability to work independently and manage administrative tasks responsibly.
• Strong attention to detail and a high level of professionalism.
• Ability to maintain a positive and professional attitude in a fast-paced environment.

Benefits:

• Hybrid office schedule
• Group Health Insurance
• Phone Stipend
• 401k
• Work From Home Flexibility
• 9 Federal Holidays and 3 Floating Days
• 15 Days PTO (as of starting date, not accrued)
• Life insurance
• Long-term disability insurance

Salary: $70,000 to $100,000 target earnings annually based on experience