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Fully Remote Encompass Administrator

Duties/Responsibilities:
·        Administering the company’s Loan Origination System (Encompass), and other core company systems
·         Work closely with our leadership team, department heads and end users to develop product strategies and roadmap.
·        Optimize company systems and workflow to maximize efficiency and end user experience.
·        Perform market research and discovery of new and better mortgage technology and tools.
·        Work closely with management to optimize our Encompass system and to best support end users.
·        Facilitate company training of current tech systems.
·        Maintain users, roles, profiles, security settings, and loan setup settings.
·        Create and maintain business rules, including advanced coding as necessary.
·        Employ problem solving abilities to understand, interpret, troubleshoot and resolve issues relating to system functionality.
·        Manage vendor partner relationships.
·        Provide recommendations for process-flow improvements.
·        Ensure that proposed solutions work as desired through system analysis.
·        Review Encompass and other system release notes and work with department heads to make any needed system or process-flow changes.
·        Manage Encompass enhancements through testing of new functionality, deployment to production environment, and communication to end users.
·        Assist department heads with maintaining updated training modules.
 
Required Skills/Abilities:
·        Excellent written and verbal communication skills.
·        Excellent organizational skills and attention to detail.
·        Positive attitude and passion for efficiency.
·        Proficient with Microsoft Office Suite, Encompass and similar related software.
 
Education and Experience:
·        Minimum 3 years of Encompass administration experience.
·        Minimum 1 year of project management experience.
·        Encompass Administrator Certification, preferred.
·        Bachelor’s degree in computer related field, preferred.
·        Additional experience preferred but not required; Visual Basic , C#, SDK, API's, .NET, Salesforce-Jungo, Surefire, Simple Nexus, Motivity, Jira
Physical Requirements:
·        Prolonged periods sitting at a desk and working on a computer.
Reports to:
·        Director of Technology
 
 
$80,000 - $120,000 a year
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Latitude

Category

Administration

Employment type

Full-Time

Location

Annapolis, MD

Salary range

$80,000 - $120,000

Posted

50 days ago

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