Fleet Maintenance System Administrator
About Us
Highland Electric Fleets’ electrification-as-a-service (EaaS) model aims to make electric school buses and other clean heavy duty vehicles attainable for every district across the US and Canada. Our turnkey solution tackles financing, vehicle procurement, infrastructure upgrade and maintenance to create a reliable and affordable fleet for our customers.
We know that cleaner buses create healthier communities and it’s our mission to eliminate the barriers to better student health and cleaner air - just 10 electric buses will reduce the pediatric asthma risk for 1,500 students!*
We are looking for candidates that want to help support this mission…
*Source: American Journal of Respiratory and Critical Care Medicine. Based on estimates for Highland customer with large fleet
Job Description:
As the Fleet Maintenance System Administrator you will be responsible for providing leadership, coordination, and management of Highlands’ Engineering and Maintenance platforms. The role serves as a conduit for communication between field operations, the Engineering and Maintenance, Accounting and Finance teams.
The Fleet Maintenance System Administrator coordinates the efforts of the team by establishing workflow processes within the engineering and maintenance platforms and keeping data integrity of the system.
Key responsibilities will include organization and maintaining of locations and assets hierarchy, establishment of attribute domain fields for buses and chargers, warehouse and part inventory structure, and ultimately maintenance fleet reporting that will support maintenance and asset management.
Responsibilities
- Plays a critical role in the overall build out and customization of the engineering and maintenance platforms and will continually support modification in line with business needs
- Maintains the day-to-day data integrity associated with the engineering and maintenance platforms including the batch entry of external maintenance and repair work performed, the upload of new assets, warranty contracts, new customers, parts and inventory data structure and customer contacts
- Oversee setup of storerooms and inventory tracking when necessary and assist management in variance identification through reporting
- Understand Warranty procedures and processes and set up appropriate structures to capture warranty claims and repairs.
- Assists in ensuring that all recall campaigns are completed and documented correctly and provide support to field operatives as needed
- Works to define documentation standards for invoicing to customers and roadmap of accounting from asset management software.
- Leverages understanding of maintenance metrics such as PM Compliance, CPMs, OTP/Uptime, MDBF, DOT/State/Provincial pass percentages, technician utilization, and standard job times to develop reports or dashboards that provide management and business stakeholders with quantifiable gauges of the delivery of business results
- Manages intranet data base for SOPs and standard process documents
- Identifies and directs the implementation of workflows to provide structure and process improvements within the greater maintenance organization
- Enhances organizational initiatives by positively influencing and supporting change management and/or departmental enterprise initiatives
Qualifications
- 5+ Years in enterprise asset management system administration
- 2 years of experience with process and data management
- Proven experience in data souring, data processing, data pipeline and data sink.
- 2 Years of experience working with telemetry software (Zonar, Geotab, Samsara, etc.)
- 2 years of experience in project or transition management
- Proven project management leadership skills including, critical ability to coordinate, and balance multiple projects in a time-sensitive environment, under pressure and deadlines
- Knowledge of SQL Scripts and macros using analytical software and databases (Excel, Power BI, Domo)
- Demonstrated ability to identify and recommend process improvements
- Strong leadership management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches
- Demonstrated ability to find immediate solutions with continuing to work on process improvement
$90,000 - $105,000 a year
What You Can Expect from Highland:
· Competitive base salary and performance-based bonus program
· A supportive, highly collaborative, team-oriented environment
· Opportunities to make a difference, be heard, add value, and be recognized
· Growth and development with a leader in this new and exciting industry
· Ability to work with bright, innovative, and forward-thinking colleagues
· Health, Vision, and Dental coverage for employees & their dependents
· Life insurance, public transportation assistance
· Generous Paid Time Off
· 401(k) program and company match
Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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