Education Services Program Manager

Education Services Program Manager - AI Efficiencies & Learning

Management

What You’ll Be Doing – Overall Job Description

The Education Services Program Manager will lead initiatives to implement and measure AI-driven efficiencies, aiming to reduce team workload by 40 Full-Time-Equivalent (FTE) hours per week. This role will oversee the Learning Management System (LMS) and collaborate with subject matter experts (SMEs) to develop educational programs that enhance knowledge retention and drive organizational growth.

What You’ll Be Doing

• Design and implement AI-driven solutions to improve workflow efficiencies, tracking

performance metrics to ensure measurable reductions in manual labor.

• Develop and execute strategies to integrate AI tools across teams, identifying

opportunities for automation and process optimization.

• Manage the Learning Management System (LMS), ensuring seamless

administration, user access, and content updates.

• Collaborate with SMEs to gather content and design educational programs that

align with organizational goals.

• Oversee the creation, implementation, and evaluation of training initiatives to

ensure effectiveness and continuous improvement.

• Assess and report on AI efficiency improvements, including time savings, cost

reductions, and performance outcomes.

• Partner with cross-functional teams to support AI adoption and training, fostering a

culture of innovation and digital transformation.

• Monitor and analyze data related to AI tool performance and training effectiveness,

refining programs as needed.

• Stay informed on emerging AI trends and technologies to identify new opportunities

for automation and efficiency gains.

What You’ll Bring to the Table

• Bachelor’s degree required; master’s in business, technology, or instructional

design preferred.

• Minimum 5 years of experience in program management, technology

implementation, or training coordination.

• Proven experience implementing AI-driven efficiencies and automation tools in a

corporate environment.

• Expertise in Learning Management System (LMS) administration and e-learning

program development.

• Strong analytical skills with the ability to measure and communicate efficiency

improvements.

• Experience managing cross-functional projects and collaborating with SMEs to

develop educational programs.

• Ability to assess and enhance training effectiveness using data-driven insights.

• Excellent communication, presentation, and stakeholder management skills.

• Self-directed with strong organizational and time management abilities.

• Familiarity with AI tools, automation technologies, and instructional design best

practices.

What’s Good to Know

his is a remote position; however, occasional travel may be required for team onsite events

and conferences. Candidates must have a well-equipped home office with reliable internet

connectivity.

Who You’ll Work With

• Internal stakeholders across departments, including operations, IT, and learning &

development.

• Subject matter experts (SMEs) to develop and refine educational content.

• AI technology vendors and partners to drive automation initiatives.

• End users of AI tools and the LMS to ensure adoption and effectiveness.

Why Join Us?

• Competitive compensation and benefits, including health insurance, retirement

plans, and paid time off.

• Opportunity to lead AI transformation initiatives that have a tangible impact on

operational efficiency.

• Collaborative and innovative work culture with a focus on professional growth and

learning.

• Be a key driver in shaping the future of AI-enhanced learning and workforce

efficiency.

If you're passionate about AI, process improvement, and learning management,

we’d love to hear from you!