Dutch Speaking Consultant Online Retail - Flight and Free Accommodation

Description

The House Of Mercier is thrilled to offer an exciting opportunity for a Dutch Speaking Consultant in the online retail sector, complete with flight arrangements and complimentary accommodation. In this role, you will be instrumental in supporting our Dutch-speaking customers as they navigate their online shopping experience. Your strong communication skills and customer-oriented approach will ensure that clients receive the assistance they need to make informed purchasing decisions. If you’re passionate about retail and eager to help others, we invite you to apply!


Responsibilities

  • Act as the primary point of contact for Dutch-speaking customers, addressing inquiries and providing tailored support related to online retail.
  • Assist customers with product inquiries, order processing, and issue resolution across various platforms.
  • Educate users on features, promotions, and services available in our online retail space.
  • Document customer interactions thoroughly to help improve service delivery and client satisfaction.
  • Collaborate with internal teams to address complex issues and enhance the overall shopping experience.
  • Stay updated on product offerings, industry trends, and customer preferences to provide relevant advice.
  • Engage in promotional initiatives and gather customer feedback for continuous improvement.

Requirements

  • Fluency in Dutch and English; knowledge of additional languages is a plus.
  • Previous experience in customer service, consulting, or retail roles is preferred.
  • Excellent communication and interpersonal skills for effective client interaction.
  • Understanding of online retail dynamics and a passion for e-commerce.
  • Adept at problem-solving and offering practical solutions to customer inquiries.
  • Detail-oriented with the capacity to manage multiple tasks simultaneously.
  • Willingness to travel and embrace a diverse work environment.

Benefits

* Fully Paid Relocation Package

* 3 Months Free Accommodation

* Competitive Salary

* Private Health Insurance

* 2 Extra Salaries Per Year

* Monthly Performance Bonusses

* And More....

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