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DME Provider Success Coordinator (Remote)

Are you ready to make a lasting impact on people's lives while revolutionizing the consumer healthcare industry?

Better Health is on a mission to disrupt the $80 billion home medical supply sector by offering an all-encompassing care solution. We combine peer support, coaching, education, and convenient home delivery of medical supplies to help individuals address their chronic conditions effectively.

As a Provider Success Coordinator, you will:

  • Serve as the main point of contact for patients and providers, managing needs and efficiently working on referrals

  • Interact with provider partners to gather feedback and ensure their patients receive the best experience possible.

  • Work with urgency to ensure patients receive their medical supplies promptly and efficiently.

  • Manage complex, cross-functional processes, connecting the dots to resolve issues and deliver results.

  • Use ticketing systems and manual processes to track and follow through on tasks, ensuring nothing falls through the cracks.

  • Bring a five-star level of service to the world of medical supplies, delivering exceptional patient experiences.

What do you bring to the table?

  • You have worked with patients in a healthcare environment

  • You have worked at a DME company or adjacent to medical supplies

  • You have experience in a clinical setting - physician’s office, hospital setting, or similar environment

  • Your schedule is flexible, allowing you to meet the needs of patients whenever they arise

  • You’re a go-getter, who’s known to be a diligent worker who always gets the job done

  • Knowledgeable in Google Suite, Slack, ticketing software, and insurance billing tools

  • Teamwork/collaborative attitude is a must

  • Bonus: Able to write and speak both Spanish and English

Compensation and Benefits

  • $20 - $22 per hour

  • Fully remote work

  • PTO and health, vision, and dental insurance

  • Talented and fun coworkers who are passionate about improving our healthcare system

  • The opportunity to be part of a mission-driven company and make a difference in patients’ lives.

 

Apply for this job

Better Health

Category

Other

Employment type

Full-Time

Location

Remote

Salary range

$20 - $22

Posted

8 hours ago

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