About the Team
DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work.
About the Role
We are looking for an experienced leader to own Catering and group solutions for DoorDash, a product portfolio that spans the Group Orders experience, large individual orders, and re-launching traditional buffet-style catering. In this role, you will define the vision, set the strategy, and lead execution for group dining solutions, accountable to both top-line and bottom-line goals. You will lead diverse cross-functional teams, innovating on all aspects of the customer experience: acquisition, merchandising/discovery/ordering, logistics, support and more. You will partner closely with teammates Product and Engineering, Marketing, Sales, Dasher/Logistics, Merchant, and Core Consumer teams at DoorDash to solve problems for our audiences. You will figure out how to get our business from here to full potential, constantly testing new opportunities to improve. You will set strategy, operate and implement, lead with empathy, and continually innovate as you build the next $10B business on DoorDash.
You’re excited about this opportunity because you will…
- Strategize. From first principles, you’ll help develop the optimal strategy for DoorDash to win catering and group solutions. You’ll identify and quantify the biggest growth levers, set goals for cross functional teams, and manage operating cadences to create accountability and maximize learnings.
- Build and launch. You will build and launch catering for DoorDash, executing across Merchant, Dasher and Consumer to ensure an incredible ordering experience, 100% reliable quality, and affordability. You will bring new features and products to market in partnership with Sales, Marketing and tech teams.
- Test, Learn and Scale. Alongside your team, you’ll formulate hypotheses for new products, programs and services to help DoorDash win large orders. You will figure out the right sequencing and prioritization for de-risking those hypothesis – and once you’ve unlocked product-market fit, you will scale what’s working.
- Collaborate. You’ll lead a highly cross-functional team to drive growth by partnering with engineering, product, design, sales, operations, finance, and marketing. You will help the team maneuver through conflicting priorities and set a clear a path forward to achieve a mutually beneficial outcome.
- Lead. You’ll manage, develop and continue to build a high-performing team.
We’re excited about you because…
- You solve problems from first principles, starting with the customer. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. You start with a clear understanding of the customer's needs and measure success based on how well we deliver on those needs.
- You’re equally comfortable operating at 10,000 feet and the lowest level of detail. You don’t hesitate to get in the weeds and work at the most basic level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
- You’re unafraid of ambiguity. You don’t need a playbook. You dive into difficult problems and come up with a plan. Rapid change and learning is exciting to you.
- You’re analytical. You let data win arguments. You are an analytical thinker, able to leverage data and analytics to answer complex business questions and create a compelling narrative.
- You’re relentless. You do what it takes to win, no matter what. You are comfortable with ambiguity & embrace the challenge of having multiple paths forward and no right answer.
- You have 15+ years of experience, have owned a P&L, and have launched new products. You are a true GM and can operate across multiple functions. You’ve succeeded in high-performance cultures ( in tech, operations, strategy, consulting, finance, or a related experience), you’ve led teams to achieve audacious goals, and you have successfully scaled a product or business.
- You have 10+ years of team management experience. You have a proven track record of building, developing, and inspiring diverse teams who deliver results.
Why You’ll Love Working at DoorDash
We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.
We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.
We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
