Director of Product Analytics

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 5500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

Our Values and Leadership Behaviors

The Director of Product Analytics will lead and oversee the development and execution of data-driven strategies to support product growth and optimization. This leadership role will enable the Product team by providing actionable insights to drive product decisions, enhance user experience, and ensure alignment with overall business objectives. The Director will collaborate closely with cross-functional teams, including product managers, data scientists, engineers, and marketing teams, to ensure the product’s success through data-driven methodologies. Specifically, the role will partner with Product team to streamline customer experience across ecoATM/Gazelle ecosystem, which comprises Kiosk network, Web and Mobile Apps. This Sr. level Individual contributor role is critical for company’s Omni-channel strategy and will report directly into the SVP of Data & Analytics.

· Education & Experience:

• Bachelor's degree in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, or related discipline; MBA or advanced degree preferred.
• Minimum of 7-10 years of experience in product analytics or related fields,
• Proven track record of using data to drive product strategy and business outcomes, especially in a tech or SaaS environment.

· Skills & Competencies:

• Strong knowledge of data analytics tools and programming languages (SQL, Python, R, etc.).
• Expertise in using data visualization tools like Tableau, Power BI, or Looker.
• Deep understanding of A/B testing, cohort analysis, Causal Inference Methodologies and other advanced analytics techniques.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving skills with the ability to translate complex data into actionable insights.
• Experience in setting up and optimizing analytics infrastructure and processes.
• Ability to influence and collaborate with senior leaders and cross-functional teams.

Other Requirements:

• A passion for using data to solve complex business challenges and drive product innovation.
• Strong business acumen and the ability to connect product analytics with business strategy.
• Demonstrated ability to manage competing priorities and projects in a fast-paced environment.

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.

This position may also be eligible for short-term and long-term incentives based on individual and company performance.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer.  All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.